Operations Manager , Pharmacy

Amazon; Mansfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

Amazon is seeking a results-driven leader to enhance operational excellence across 3P seller fulfillment centers. The role involves managing performance metrics, driving continuous improvement, and building strong partnerships with sellers and stakeholders. Ideal candidates will have a Bachelor's degree and relevant experience in project management and data analysis.

Qualifications

• 2+ years of program or project management experience.
• Experience in e-commerce, logistics, or supply chain operations preferred.
• Knowledge of Lean principles and DMAIC methodology.

Responsibilities

• Own end-to-end 3P FC operations, including performance metrics.
• Drive operational excellence through data-driven decision making.
• Develop and track key performance indicators.

Skills

Analytical skills

Problem-solving skills

Data analysis

Education

Bachelor's degree or equivalent experience

Tools

SQL

Excel

Data visualization tools

Job description

Job Summary

We're seeking a results-driven, customer-obsessed leader to join our Operations team. In this role, you'll own and drive operational excellence across our 3P seller fulfillment centers, ensuring they maintain Amazon's high standards of performance and customer experience.

Responsibilities

1. Own end-to-end 3P FC operations, including performance metrics, process improvements, and change management.
2. Drive operational excellence through data-driven decision making and continuous improvement initiatives.
3. Build and maintain strong partnerships with 3P sellers, internal stakeholders, and cross-functional teams.
4. Develop and track key performance indicators to ensure alignment with Amazon FC standards.
5. Lead problem-solving initiatives using root cause analysis and Lean methodologies.

Basic Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years of program or project management experience.
• Experience with data analysis and performance metrics.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Experience in e-commerce, logistics, or supply chain operations.
• Knowledge of Lean principles and DMAIC methodology.
• Proficiency in SQL, Excel, and data visualization tools.
• Experience in process improvement and change management.
• Strong verbal and written communication skills.

A Day in the Life

• Partner with 3P seller teams to optimize FC operations.
• Monitor and analyze operational metrics to identify improvement opportunities.
• Develop and implement standard operating procedures.
• Lead daily operations meetings and stakeholder communications.
• Drive continuous improvement projects and track their impact.

About the Team

We are a fast-paced, dynamic team focused on scaling our 3P operations while maintaining Amazon's high standards for operational excellence. We prioritize customer needs and data-driven decision making.

Location

Seller FC - Hyderabad, HYD, IND

Additional Information

Amazon is an Equal Opportunity Employer. We are committed to creating an inclusive work environment and welcome candidates from diverse backgrounds.

For workplace accommodations or adjustments during the application and hiring process, please visit this link.