Operations Manager – London

Ruth Wagstaff Recruitment Ltd; Greater London; On-site; GBP 36,000 - 60,000; Full time

Job summary

Wagstaff Recruitment in London seeks an Operations Manager to lead the day-to-day operation of a prestigious historic venue in central London. This senior, hands-on role covers venue operations, facilities, events, compliance and commercial performance, with responsibility for ensuring the venue delivers exceptional experiences while maximising revenue.

The role requires proven venue/hospitality or facilities management experience, strong leadership, and excellent stakeholder management to drive

Qualifications

• Proven experience in venue, hospitality, catering or facilities management.
• Strong leadership and team management skills.
• Event operations and customer service experience.
• Commercial awareness with a proven ability to drive revenue.
• Good knowledge of Health & Safety, compliance and facilities management.
• Highly organised, confident and commercially minded.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead the team and oversee day-to-day operations.
• Manage facilities, maintenance, contractors and suppliers.
• Manage Health & Safety, compliance, licensing and risk.
• Oversee conferences, banquets, weddings, private events and commercial hires.
• Manage budgets and drive operational efficiencies.
• Work closely with the catering partner to deliver outstanding events.
• Build relationships with clients, members and key stakeholders.
• Identify opportunities to grow commercial event revenue.

Skills

Leadership

Team Management

Venue Operations

Event Operations

Revenue Growth

Health & Safety

Compliance

Stakeholder Management

Communications

Job description

Job Title: Operations Manager – London Venue
Salary: Up to £60,000 + Bonus
Location: London

My client is looking for an experienced Operations Manager to lead the day-to-day operation of a prestigious historic venue in central London. This is a senior, hands-on role covering venue operations, facilities, events, compliance and commercial performance, with responsibility for ensuring the venue delivers exceptional experiences while maximising revenue.

What You’ll Do

• Lead the team and oversee day-to-day operations
• Manage facilities, maintenance, contractors and suppliers
• Mange the Health & Safety, compliance, licensing and risk
• Oversee conferences, banquets, weddings, private events and commercial hires
• Manage budgets and drive operational efficiencies
• Work closely with the catering partner to deliver outstanding events
• Build relationships with clients, members and key stakeholders
• Identify opportunities to grow commercial event revenue

What You’ll Bring

• Proven experience in venue, hospitality, catering or facilities management
• Strong leadership and team management skills
• Event operations and customer service experience
• Commercial awareness with a proven ability to drive revenue
• Good knowledge of Health & Safety, compliance and facilities management
• Highly organised, confident and commercially minded
• Excellent communication and stakeholder management skills
• A fantastic opportunity for an experienced hospitality or venue professional to take ownership of a unique and prestigious London venue.

Job Tenure: Permanent