Operations Manager - Harrow Leisure Centre - Harrow, London

Everyone Active; Greenhill; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Free gym membership

Job summary

Everyone Active is seeking a senior centre manager to support the General Manager across all aspects of the business, driving income targets and KPI performance while ensuring safe, high-quality customer service.

You will lead day-to-day operations, programme activity, and staffing to create a friendly, professional environment. Flexible with day/evening/weekend shifts; safety qualifications must be achieved within timescales.

Qualifications

• Lifeguard and safety certifications required.
• Pool plant operation and Legionella management qualifications required.
• Site safety and IOSH qualifications must be achieved within a set timescale.

Responsibilities

• Manage day-to-day operations of the centre ensuring highest levels of customer service and safety.
• Lead on increasing activity and ensure programming works effectively.
• Be a role model for the team and create a fun, friendly environment for staff and customers.
• Demonstrate excellent verbal and written communication and good IT understanding.
• In the GM's absence, step up to the role as needed.

Education

National pool lifeguard qualification

Pool plant operator

Legionella management

Site safety and IOSH qualifications

Job description

The successful candidate will be responsible for driving income targets and financial KPI's, supporting health and safety and driving operational excellence whilst supporting the development of the centre and the team. They will be in a senior management role supporting the General Manager in all aspects of the business.,

• Manage the day-to-day operations of the centre ensuring that the highest levels of customer service and safety are achieved
• Lead on areas such as increasing activity and ensure all programming is working effectively
• Be both a role model for the centres team and to make the centre a fun and friendly environment to both colleagues and customers alike
• Have excellent verbal and written communication skills as well as a good understanding of IT
• In the absence of the General Manager, step up to the role as needed

Requirements

National pool lifeguard qualification, Pool plant operator, Legionella management, Site safety and IOSH qualifications are required and will need to be achieved within a set timescale if not achieved.

This position will involve day, evening and weekend work, including public holidays. You may be required to cover shifts.

About Everyone Active

Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week

Benefits

Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.