Operations Manager – Glasgow

Carr Gomm; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

35 days holiday per year

Pension scheme

Health and wellbeing benefits

Cycle to work scheme

Job summary

Carr Gomm in Glasgow is seeking an experienced Operations Manager to lead person-centred services within our locality office. You will work closely with the Local Management Team to shape service delivery, manage your diary, and drive improvements in a dynamic environment.

The role requires flexibility, strong values, and a commitment to supporting adults and young people. You will contribute to strategic objectives while ensuring high-quality care and collaborative teamwork across the location.

Qualifications

• Experience managing person-centred services in social care.
• Ability to drive quality and develop new services in a busy locality.
• Strong people engagement and inspirational leadership skills.

Responsibilities

• Manage locality operations and reporting to the Senior Operations Manager.
• Coordinate with Local Management Team to plan and execute services in Glasgow.
• Balance workload through autonomous diary management while aligning with organisational values.

Skills

People leadership

Engagement

Flexibility

Job description

Our services in Glasgow, managed from our locality office in Govan, Glasgow, are looking for a long-term Operations Manager. This role would suit an experienced, values-oriented, person-centred social care professional. With a desire to lead teams working to support adults and young people, you will be familiar with the complex challenges that people can face, whether that is a young person experiencing distress, a person experiencing housing issues, or someone having their first experience of psychosis.

As an Operations Manager, you will be working closely with the Local Management Team – a brilliant team of experienced, social care managers – with the ability to manage your own diary and work routines.

This role has a good degree of autonomy, within clearly defined values and strategic objectives. You will be working within a busy and dynamic locality, which requires the flexibility to be responsive to the ever-changing environment. Contributing to the strategic management of Carr Gomm, you will have an appreciation of organisational values while developing a greater understanding of the organisational goals and objectives both for the people we support and all colleagues.

This is a dynamic role in which you will never settle for ‘good enough’ but will always prioritise effectively in an ever-changing environment. You will appreciate that there is always capacity to innovate, improve, develop and stretch targets in the pursuit of a more equitable society in which people can lead full and positive lives as active citizens.

Reporting to the Senior Operations Manager, the Operations Manager is an essential role for the success and development of the locality.

Success in this role

The key to being successful in this role, in Glasgow, is the experience of managing person-centred services to individuals, and an awareness of what getting it right for people means, both when driving quality in existing services, and in developing new services. We are committed to always shaping our services to meet the needs of people within the city of Glasgow, and are keen to hear your experience of managing young people’s services, of managing services to people with mental ill health, or any other kind of complex service. For full details, please refer to the job description.

Who we are looking for:

Successful Operations Managers may come from different backgrounds and have a range of work and life experiences. All are creative and a have flair for engaging and inspiring people, whilst sharing our values of respect, interdependence, choice, control, openness and honesty, kindness, and compassion.

About Carr Gomm

Carr Gomm is a leading Scottish social care and community development charity.We provide person-centred support to over 4500 people every year so they can live their best possible life.

Our services are based on ourvaluesand reflect the choices and aspirations of each individual and community we work with. Our qualified staff work with people in their homes and communities, supporting people in their day-to-day lives and making plans to achieve their hopes and dreams in the future. Carr Gommalso fundraisesto tackle isolation and loneliness in our communities through projects and activities across Scotland.

What We Offer

As a way of demonstrating how much we value you and your commitment, we offer a range of great benefits:

• 35 days holiday per year, increasing to 40 days with length of service
• Enhanced maternity, paternity, adoption, and sick leave
• A Defined Contribution pension scheme, with incremental employer contributions
• Access to the Carr Gomm App : which includes free physiotherapy, health coaching and counselling
• Free Blue Light Card (giving access to thousands of discounts and promotions)
• Membership of a credit union
• Cycle to work scheme; and more!

For more details about the role, including responsibilities and requirements, download the job profile (PDF)

Advert Closing Date: 12th October 2026, 09:00am

Interview Date: 02nd November 2026

We welcome applications from any candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship from Carr Gomm. You will be asked to share proof of this prior to receiving any offer of employment. It is currently our policy not to offer sponsorship for prospective candidates.