Operations Manager – Full Time – St Albans

Catering; St Albans; On-site; GBP 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Car

Pension

Growth potential

Job summary

Catering in the United Kingdom seeks an Operations Manager to coordinate day-to-day production and office operations across the facility. This hands-on leader will drive manufacturing workflow and collaborate with production teams to maintain quality and on-time delivery.

You will oversee production flow, liaise with processing, estimating, order management and customer service, and champion continuous improvement in a fast-paced environment.

Qualifications

• Experience leading manufacturing operations in a structured environment.
• Understanding of production flow, quality control, and scheduling.
• Experience overseeing office functions such as processing, estimating, and customer service.
• Excellent communication and cross‑functional leadership skills.
• Structured, solutions‑focused approach to continuous improvement.

Responsibilities

• Production coordination: Oversee daily manufacturing activities ensuring output, quality, and efficiency.
• Workflow management: Plan, schedule and optimise production to meet deadlines through the production manager.
• Office operations: Liaise with processing, estimating, order management, and customer service teams.
• Cross-functional leadership: Ensure seamless communication between factory and office functions.
• Continuous improvement: Identify opportunities to streamline processes and enhance performance.
• Health & safety oversight: Maintain compliance and promote a safe working environment.
• Customer focus: Support strong relationships through reliable delivery and responsive service.

Job description

The Company

We are a dynamic, expanding specialist glass and glazing manufacturer supplying trade, commercial, and bespoke markets. With continued investment in technology, automation, and customer service, we are now seeking an Operations Manager to coordinate and elevate all day-to-day functions across our production facility and office operations.

The Role

As the Operations Manager you will take ownership of the smooth running of the entire operation from manufacturing workflow, liasing with the Production team to customer-facing office functions. This is a hands‑on leadership role suited to someone who thrives in fast‑paced environments and understands the unique demands a production environment.

Key Responsibilities

• Production coordination Oversee daily manufacturing activities, ensuring output, quality, and efficiency
• Workflow management Plan, schedule, and optimise production through the production manager to meet customer deadlines
• Office operations Liase with the processing, estimating, order management, and customer service teams.
• Cross-functional leadership Ensure seamless communication between factory and office functions
• Continuous improvement Identify opportunities to streamline processes and enhance performance
• Health & safety oversight Maintain compliance and promote a safe working environment
• Customer focus As the Operations Manager you will support strong relationships through reliable delivery and responsive service

About You

Youre an organised, proactive operations leader with a manufacturing background and can demonstrate the ability to coordinate multiple moving parts.

Essential Experience

• As the Operations Manager you have proven experience in manufacturing operations, this could be in any structured manufacturing environment, an understanding of glass and glazing would be great, but not essential.
• Strong understanding of production flow, quality control, and scheduling
• Experience overseeing office-based functions such as processing, estimating, and customer service
• Confident managing multi-disciplinary teams in a fast‑paced environment
• A structured, solutions-focused approach with excellent communication skills

What We Offer

• Competitive salary and benefits, with excellent growth potential.
• A growing, well‑invested business with strong market demand
• The opportunity to shape and develop operational processes
• A supportive leadership team and a role with genuine influence

Salary: £65000 – £75000/annum + Car + Pension + Benefits

Job Type: Permanent

Location: St Albans, Hertfordshire