Operations Manager - Food Hygiene

Mitie Cleaning & Hygiene Services; Greater London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Virtual GP service

Salary Finance

Choices lifestyle benefits platform

MiDeals discounts

Cycle-to-work

Life cover

Enhanced pension

Employee recognition program

Job summary

Mitie Cleaning & Hygiene Services is seeking an Operations Manager - Food Hygiene to lead hygiene operations across two major food manufacturing sites in Harlesden and Leicester. This hands-on senior role requires strong leadership, excellent client relationship skills and a focus on safety, quality and compliance.

You will travel regularly between Harlesden and Leicester, ensuring operational consistency, delivering KPIs, and developing high-performing teams in a fast-paced manufacturing

Qualifications

• Proven leadership experience within FMCG, food manufacturing, hygiene services, or facilities management.
• Strong people management, coaching, and development skills.
• Experience leading multi-site operations across shifts or locations.
• Deep knowledge of food safety, hygiene, and regulatory compliance.
• Experience leading sites through BRC and customer audits.

Responsibilities

• Lead hygiene operations across two large food manufacturing sites in Harlesden and Leicester.
• Deliver services in line with contractual KPIs and SLAs.
• Develop site management teams and frontline colleagues.
• Foster a high-performance culture focused on engagement and continuous improvement.
• Maintain high standards of safety, quality, compliance and food hygiene.
• Lead audit readiness activities and compliance with BRC and customer requirements.
• Manage labour and budget performance to maximize profitability and efficiency.
• Build strong relationships with senior client stakeholders.
• Identify opportunities for innovation and operational improvement.
• Produce and present performance reports to internal and client stakeholders.

Skills

FMCG leadership

People management

Audits & compliance

Budget & cost control

Stakeholder management

Travel between sites

Job description

Harlesden (North West London) & Leicester | Multi-Site Leadership Role Are you an experienced Operations Manager with a background in FMCG manufacturing, a passion for leading people, and the ability to drive operational excellence across multiple sites?

Better places, thriving communities. Operations Manager - Food Hygiene Harlesden (North West London) & Leicester | Multi-Site Leadership Role Are you an experienced Operations Manager with a background in FMCG manufacturing, a passion for leading people, and the ability to drive operational excellence across multiple sites? Mitie is looking for a highly capable Operations Manager - Food Hygiene to lead hygiene operations across two major food manufacturing facilities in Harlesden and Leicester. This is a visible leadership role where you'll be responsible for delivering exceptional service, maintaining the highest food safety standards, and developing high-performing teams. A role for a hands-on leader This is a genuine multi-site leadership position and regular travel between both locations is essential. The successful candidate will typically spend one week based in Harlesden, followed by regular overnight stays in Leicester the following week, ensuring strong leadership presence, operational consistency, and excellent client relationships across both sites. If you're someone who enjoys being visible, developing people, improving performance, and working within a fast-paced manufacturing environment, we'd love to hear from you. What You'll Be Responsible For

• Leading hygiene operations across two large food manufacturing sites in Harlesden and Leicester.
• Ensuring services are delivered in line with contractual KPIs and SLAs.
• Managing and developing site management teams and frontline colleagues.
• Creating a positive, high-performance culture focused on engagement, accountability, and continuous improvement.
• Maintaining the highest standards of safety, quality, compliance, and food hygiene.
• Leading audit readiness activities, ensuring compliance with BRC standards and customer requirements.
• Managing labour and budget performance to maximise profitability and efficiency.
• Building strong relationships with senior client stakeholders.
• Identifying opportunities for innovation and operational improvement.
• Producing and presenting operational performance reports to internal and client stakeholders

What We're Looking For

• Proven leadership experience within an FMCG, food manufacturing, hygiene services, or facilities management environment, managing diverse operational teams and delivering high standards of performance, safety, and compliance.
• Strong people management experience, including performance management, employee engagement, coaching, and development.
• Experience managing operational teams across multiple shifts or locations.
• Strong understanding of food safety, hygiene, and regulatory compliance.
• Experience leading sites through BRC and customer audits.
• Excellent stakeholder management and customer-facing skills.
• Commercial awareness with experience managing budgets and labour costs.
• A hands-on leadership style with the ability to influence and motivate diverse teams.
• Willingness to travel regularly between Harlesden and Leicester, including overnight stays.

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Marie Hyde at [e-mail]. Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger. Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?