Operations Manager - Food Hygiene

Mitie; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Mitie is seeking an experienced Operations Manager - Food Hygiene to lead hygiene operations across two major food manufacturing facilities in Harlesden and Leicester. This hands-on leadership role focuses on delivering safe, compliant and efficient site operations.

You will drive continuous improvement, manage site management teams and frontline colleagues, lead audit readiness for BRC and customer standards, and report performance to senior stakeholders.

Qualifications

• Proven leadership in FMCG/food manufacturing with multi-site responsibility.
• Strong people management, engagement, coaching and development.
• Experience leading sites through BRC audits and regulatory requirements.
• Commercial awareness with budget and labour cost oversight.

Responsibilities

• Lead hygiene operations across two large sites in Harlesden and Leicester.
• Ensure services meet contractual KPIs and SLAs with audit readiness.
• Develop site management teams and frontline colleagues.
• Foster a high-performing culture focused on engagement, accountability and improvement.
• Maintain top standards of safety, quality, compliance and food hygiene.
• Lead audit readiness activities for BRC and customer standards.
• Manage labour and budget performance to maximise profitability and efficiency.
• Build strong relationships with senior client stakeholders.
• Identify opportunities for innovation and operational improvement.
• Produce and present performance reports to internal and client stakeholders.

Skills

Leadership

People management

Multi-site management

Food safety

Audit readiness

Stakeholder management

Budget control

Travel readiness

Job description

Are you an experienced Operations Manager with a background in FMCG manufacturing, a passion for leading people, and the ability to drive operational excellence across multiple sites?

Mitie is looking for a highly capable Operations Manager - Food Hygiene to lead hygiene operations across two major food manufacturing facilities in Harlesden and Leicester. This is a visible leadership role where you'll be responsible for delivering exceptional service, maintaining the highest food safety standards, and developing high-performing teams.

A role for a hands-on leader

What You'll Be Responsible For

• Leading hygiene operations across two large food manufacturing sites in Harlesden and Leicester.
• Ensuring services are delivered in line with contractual KPIs and SLAs.
• Managing and developing site management teams and frontline colleagues.
• Creating a positive, high-performance culture focused on engagement, accountability, and continuous improvement.
• Maintaining the highest standards of safety, quality, compliance, and food hygiene.
• Leading audit readiness activities, ensuring compliance with BRC standards and customer requirements.
• Managing labour and budget performance to maximise profitability and efficiency.
• Building strong relationships with senior client stakeholders.
• Identifying opportunities for innovation and operational improvement.
• Producing and presenting operational performance reports to internal and client stakeholders

What We're Looking For

• Proven leadership experience within an FMCG, food manufacturing, hygiene services, or facilities management environment, managing diverse operational teams and delivering high standards of performance, safety, and compliance.
• Strong people management experience, including performance management, employee engagement, coaching, and development.
• Experience managing operational teams across multiple shifts or locations.
• Strong understanding of food safety, hygiene, and regulatory compliance.
• Experience leading sites through BRC and customer audits.
• Excellent stakeholder management and customer-facing skills.
• Commercial awareness with experience managing budgets and labour costs.
• A hands-on leadership style with the ability to influence and motivate diverse teams.
• Willingness to travel regularly between Harlesden and Leicester, including overnight stays.