Operations Manager [Fendi Selfridges]

Fendi; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury fashion brand is seeking an Operations Manager for their Selfridges store to oversee all back-of-house operations. The role requires managing inventory, IT systems, and vendor coordination while ensuring compliance with company policies. Ideal candidates will have extensive experience in luxury retail and preferably hold a relevant degree.

Qualifications

• Minimum 5 years of experience in fashion or luxury retail back-of-house.
• Bachelor’s or master’s degree preferred.

Responsibilities

• Ensure proper store operations according to guidelines.
• Manage IT systems, stock availability, and logistics.
• Control store expenses and conduct inventories.

Skills

Operations Management

IT Systems Management

Inventory Control

Logistics

Financial Record Keeping

Vendor Coordination

HR Policies Compliance

Education

Bachelor’s or Master’s Degree

Job description

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Operations Manager [Fendi Selfridges], UK

Client: Fendi

Location: UK, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 900d11030320

Job Views: 5

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

Position:

Mission

The In-Store Operations Manager works closely with the Store Manager to support store operations and ensure all back-of-house activities run smoothly. Responsibilities include managing IT systems, facilities, stock availability, inventory, security, logistics, and after-sales services.

Job responsibilities:

• Ensure proper store operations according to guidelines
• Operate the Retail Pro Management system for stock transfer, arrivals, and payments
• Manage and maintain store facilities, including repairs and replacements
• Oversee maintenance of lighting and electrical systems
• Organize back-of-house areas and stock rooms
• Coordinate with subcontractors and vendors to verify work standards
• Control store expenses and maintain accurate records
• Ensure proper procedures for cash, credit card, and check processing
• Manage petty cash according to company policy
• Conduct inventories and cycle counts
• Support legal, security, cash controls, and audit procedures
• Manage packaging, stationary, CRM materials, and repairs
• Oversee shipment, transfer, and consignment processing
• Ensure staff compliance with HR and POS policies

Additional duties may be assigned as required.

Profile:

• Minimum 5 years of experience in fashion or luxury retail back-of-house
• Bachelor’s or master’s degree preferred