Operations Manager - Fast-Track Fit-Out

Novus Property Solutions Ltd; Stoke-on-Trent; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

27 Days Holidays & BH (buy/sell)

Company pension scheme

Company Car Salary Sacrifice or Car

Healthcare discounts

Taste card & lifestyle discounts

Volunteer day yearly

Job summary

Novus Property Solutions is seeking an experienced Operations Manager to lead fast-track refurbishment and fit-out projects across Leisure, Retail and Education sectors. You will manage inception-to-completion processes, including architectural design, construction delivery, and M&E elements, while driving profitability and client satisfaction.

The role requires strong contract and team leadership, with experience in JCT Design & Build environments, and the ability to develop regional plans and

Qualifications

• Level 5 Management qualification (preferred) or equivalent.
• Strong commercial and business acumen.
• Ability to communicate effectively with team and clients.
• IT skills.
• Full UK driving licence.

Responsibilities

• Ensure contracts are completed to programme, client satisfaction is maintained and profit margins are met.
• Assist with regional business plan along with development of operational plan.
• Support bid team with accurate build up and submission of tenders/quotations within their area of responsibility.
• Ensure adequate pre-contract planning takes place so that contracts are delivered in line with profit requirements.
• Continually monitor contracts to ensure delivery in line with cost plans.
• Submit accurate monthly valuations to the Head of Operations and management meetings.
• Identify potential business development opportunities and manage.
• Support bid team by submitting requests for technical information timely/accurately.
• Manage Health, Safety and Welfare on contracts, staff, clients and the general public; carry out training and development reviews.
• Ensure that the company's policies and procedures are being met.
• Ensure that sales invoices are submitted accurately and in line with costs/client deadlines.
• Continually monitor staff and resources to identify requirements, interview and recruit staff to meet these requirements

Skills

Leadership

Commercial acumen

Team management

Client relationship management

Education

Level 5 Management qualification

Job description

Novus Property Solutions is seeking an experienced Operations Manager to lead fast-track refurbishment and fit-out projects across Leisure, Retail and Education sectors. You will manage inception-to-completion processes, including architectural design, construction delivery, and M&E elements, while driving profitability and client satisfaction.

The role requires strong contract and team leadership, with experience in JCT Design & Build environments, and the ability to develop regional plans and