Operations Manager – Compliance & Process Improvement

Bedford Introduction Saab Uk; East Farndon; On-site; GBP 65,000 - 90,000; Full time

Job summary

Saab UK is seeking an Operations Manager to lead governance, compliance, trials, and business coordination for the BlueBear operation in Bedfordshire. You will drive process improvements, track KPIs, and ensure alignment with Saab UK objectives.

The role requires experienced leadership, knowledge of ISO 9001/27001, export control, health & safety, and security, with NSV clearance or ability to obtain at SC level.

Qualifications

• Proven leadership skills, ability to drive change in the organisation.
• Excellent communication and interpersonal skills.
• Highly motivated self-starter who requires minimal supervision.
• Demonstrable experience of implementing effective change in an organisation.
• Proven experience managing risks and implementing risk management policies including business continuity plans.
• Experience with implementation of Quality Management Systems and compliance with ISO 9001.
• Experience with ISO 27001 desirable.
• Awareness of critical compliance areas including export control, health & safety, and environmental management desirable.
• Experience with defence industry and UK MOD desirable.
• National Security Vetting clearance at SC level or ability to gain it required.

Responsibilities

• Drive continuous improvement across the organisation to achieve high standards.
• Be the focal point for process standardisation and compliance with the organisation's quality management system.
• Be the focal point to Saab UK functions for critical compliance areas including export control, health & safety, and security.
• Develop and track KPIs to support the delivery of the organisation's Strategic Business Plan.
• Implement processes for capturing customer feedback, communicate success, and track change where required.
• Communicate Operational Excellence throughout the organisation.
• Coordinate all internal and external audit activity.
• Act as Risk and Opportunity Co-ordinator and lead all business continuity management activities.
• Coordinate compliance activities such as export control ensuring sufficient resources and processes are in place.
• Coordinate the implementation of new compliance standards and business support tools.
• Capture and track internal feedback on processes to drive continuous improvements.
• Deliver internal training on continuous improvement / operational excellence where required.
• Champion information management within BlueBear.
• Support internal project activity where required and manage the activities of the Facility Coordinator.

Skills

Leadership

Communication

Self-starter

Change management

Risk management

Quality management ISO 9001

ISO 27001

Export control

Health & safety

Environmental management

UK defence industry

National Security Vetting SC

Job description

Saab UK is seeking an Operations Manager to lead governance, compliance, trials, and business coordination for the BlueBear operation in Bedfordshire. You will drive process improvements, track KPIs, and ensure alignment with Saab UK objectives.

The role requires experienced leadership, knowledge of ISO 9001/27001, export control, health & safety, and security, with NSV clearance or ability to obtain at SC level.