Operations Manager, Compliance & Process Excellence

Bedford Introduction Saab Uk; Weston Underwood; On-site; GBP 65,000 - 90,000; Full time

Job summary

Saab UK in Bedfordshire seeks an Operations Manager to provide governance, compliance, trials, and business coordination support across BlueBear operations. You will drive process improvement and track performance, integrating customer feedback to enhance operations and alignment with Saab UK.

The role requires proven leadership, experience with quality and risk management, and familiarity with export controls, health and safety, ISO standards, and the defence sector.

Qualifications

• Leadership experience driving change in an organisation.
• Strong communication and interpersonal skills.
• Highly motivated self-starter who requires minimal supervision.
• Demonstrable experience of implementing effective change in an organisation.
• Proven experience managing risks and implementing risk management policies including business continuity plans.
• Experience with implementation of Quality Management Systems and compliance with ISO 9001.
• Experience with ISO 27001 desirable.
• Awareness of critical compliance areas including UK export control, health & safety, and environmental management desirable.
• Experience with defence industry and UK MOD desirable.
• Applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.

Responsibilities

• Drive continuous improvement across the organisation to achieve high standards.
• Be the focal point for process standardisation and compliance with the organisation's quality management system.
• Be the focal point to Saab UK functions for critical compliance areas including export control, health & safety, and security.
• Develop and track KPIs to support the delivery of the organisation's Strategic Business Plan.
• Implement processes for capturing customer feedback, communicate success, and track change where required.
• Communicate Operational Excellence throughout the organisation.
• Coordinate all internal and external audit activities.
• Act as Risk and Opportunity Co-ordinator and lead all business continuity management activities.
• Coordinate compliance activities such as export control ensuring sufficient resources and processes are in place.
• Coordinate the implementation of new compliance standards and business support tools.
• Capture and track internal feedback on processes to drive continuous improvements.
• Deliver internal training on continuous improvement / operational excellence where required.
• Champion information management within BlueBear.
• Support internal project activity where required and manage the activities of the Facility Coordinator.

Skills

Leadership

Communication

Change implementation

Risk management

Quality management systems

ISO 9001

ISO 27001

Export control awareness

Health & Safety awareness

Environmental management awareness

Defence industry experience

Security vetting

Job description

Saab UK in Bedfordshire seeks an Operations Manager to provide governance, compliance, trials, and business coordination support across BlueBear operations. You will drive process improvement and track performance, integrating customer feedback to enhance operations and alignment with Saab UK.

The role requires proven leadership, experience with quality and risk management, and familiarity with export controls, health and safety, ISO standards, and the defence sector.