Operations Manager - Activities

TN United Kingdom; West of England; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a leading health and fitness operator in Europe as an Activities Manager! This role offers a unique opportunity to lead a dynamic team, ensuring exceptional service across various activities. With a strong emphasis on personal development, you'll have the chance to grow within the organization and progress to higher management roles. Enjoy a supportive environment that values teamwork and offers fantastic benefits, including free club membership for you and your family, discounts on services, and flexible shift patterns. If you're passionate about fitness and customer service, this position is perfect for you!

Benefits

Free Club Membership

Discounts on Products

Unlimited 50% Discount on Food and Drinks

Opportunities for Advancement

Flexible Shift Patterns

Learning and Development Opportunities

Wagestream App for On-Demand Payments

Benefits Suite

Qualifications

• Self-motivated manager with a passion for exceptional service.
• Experience in managing teams in service-led facilities is essential.

Responsibilities

• Lead and manage operations in Fitness, Group Exercise, Racquets, Swim, and Families Departments.
• Recruit, train, and empower your team for exceptional member experiences.

Skills

Team Management

Customer Service

Financial Planning

Communication Skills

Education

Experience in Service-led Facilities

Job description

Operations Manager - Activities, Emersons Green

Client:

David Lloyd Leisure

Location:

Emersons Green, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

76e6614652b6

Job Views:

12

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Would you like to join the largest Health and fitness operator in Europe with a personal development plan whilst working alongside a proud team with the passion to serve?

Look no further! We are currently recruiting for a driven Activities Manager to manage a team across multiple products that David Lloyd clubs have to offer.

A career as an Activities Manager is hugely rewarding. We believe we have the best environment, equipment, and people. We also provide tools and opportunities to grow, develop, and progress through our internal training programs to roles such as Assistant General Manager, General Manager, or other positions you aspire to.

Benefits of working for David Lloyd Clubs include:

• Free Club Membership* for you and your family
• Discounts on products such as Swimming/Tennis Lessons and Personal Training
• Unlimited 50% discount on food and drinks
• Opportunities for advancement and career progression
• Flexible Shift Patterns
• Learning and Development Opportunities
• Wagestream App for on-demand payments
• Benefits Suite

Role of Activities Manager at David Lloyd Clubs:

You will lead and manage the operations of all activities in the Fitness, Group Exercise, Racquets, Swim, and Families Departments, ensuring members have a fabulous experience daily. You will also act as Duty Manager, overseeing the club's efficient operation.

Key to this role is selecting and leading a team capable of delivering exceptional service. You will recruit, train, and empower your team to ensure they perform at their best and provide an outstanding experience to members.

Qualifications, Skills, and Experience Needed:

We seek a self-motivated manager who takes pride in delivering exceptional service and collaborates effectively with the General Manager to ensure a safe and premium club experience.

Experience in managing teams in service-led facilities (e.g., restaurants, attractions, retail, sports, or leisure) is essential. Knowledge of managing multiple functions with varying challenges, financial planning, and management experience are also required. A passion for customer service and excellent communication skills are vital.

We welcome applicants of all ages, whether starting their career or retired and looking to stay active and inspire others.

Note: If you are not a passport holder of the country where the vacancy is located, a work permit may be necessary. For more information, please check our Blog.

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Created on 26/04/2025 by TN United Kingdom