Operations Manager

Bassetlaw Food Bank; Worksop; On-site; GBP 17,000 - 25,000; Part time

Job summary

An established community-focused organization is seeking an Operations Manager to lead the operations of a vital Food Bank. In this part-time role, you will manage a dedicated team, liaise with external agencies, and ensure the smooth running of various projects. Your expertise in communication and people management will be essential as you act as a key representative of the organization, raising its profile and encouraging community support. This position offers a unique opportunity to make a significant impact in the local community while working in a supportive and flexible environment.

Benefits

Additional Leave

Free Parking

Health & Wellbeing Programme

Life Insurance

Qualifications

• Experience in operations management preferred.
• Willingness to complete safeguarding and food hygiene training.

Responsibilities

• Manage operations of Bassetlaw Food Bank and its Community Hub.
• Oversee daily paperwork and ensure operational standards.

Skills

Communication Skills

People Management Skills

Project Management

IT Skills

Ability to Work Under Pressure

Education

Safeguarding Training Level 2

Basic Food Hygiene Level 2

Job description

Operations Manager

Contract: 26 hours a week

Line Manager: Chief Executive Officer

Responsibilities: Managing the operations of Bassetlaw Food Bank, its Community Hub, and additional services; liaising with external agencies.

Main Duties:

1. Supporting the CEO; managing paid resources (including deputising as needed).
2. Being a point of contact for staff, volunteers, supporters, external and referral agencies, and clients.
3. Acting as a key ‘face’ of Bassetlaw Food Bank; networking on behalf of BFB; raising the profile of BFB; encouraging donations.
4. Overseeing the operation of all BFB’s projects in tandem with one another.
5. Ensuring the completion of daily/routine paperwork in line with operational procedures and role portraits.
6. Responsible for good operational standards and working practices in the warehouse and storage areas.
7. Reviewing and updating risk assessments, policies, and procedures; keeping staff and volunteers updated with Trustee-approved information.
8. Ensuring all referrals are dealt with accurately and efficiently; being aware of clients’ confidentiality and dignity.
9. Ensuring Health and Safety procedures are recorded and maintained; preparing for and actioning all Health and Safety audits.
10. Ensuring Food Hygiene regulations are adhered to at all times in all BFB’s operations.
11. Overseeing operational spending and other financial transactions in line with the budget.
12. Ensuring all charity vehicles are maintained and compliant.
13. Developing relationships with the outlying community to ensure access for all.
14. Being a key holder for BFB’s sites and responding to call-outs as required.
15. Any other duties that may be reasonably requested to ensure delivery of BFB’s aims and objectives.

Personal Specification:

1. Strong communication skills
2. Strong people management skills
3. Ideally, experience in the Voluntary Sector
4. The ability to work under pressure and to tight deadlines
5. Project management experience
6. IT skills
7. A willingness to work flexibly determined by operational priorities
8. A full driving licence and access to a vehicle
9. Safeguarding training to Level 2 or a willingness to complete this within the first three months in post
10. Basic Food Hygiene Level 2 or a willingness to complete this within the first three months in post

Please note that as this role may include working with vulnerable adults, the successful candidate will be subject to a DBS check.

Job Type: Part-time

Pay: From £17,383.00 per year

Expected hours: 26 per week

Benefits:

• Additional leave
• Free parking
• Health & wellbeing programme
• Life insurance

Schedule:

• Monday to Friday

Application question(s):

• Do you have any experience working for a charity or in the third sector?

Experience:

• Operations management: 1 year (preferred)

Licence/Certification:

• UK driver's licence (required)

Work Location: In person

Application deadline: 07/02/2025
Expected start date: 03/03/2025