Operations Manager

Amber Mace; United Kingdom; On-site; GBP 65,000; Full time

Job summary

A leading children's care organization in the West Midlands seeks an Operations Manager to oversee residential homes. The role requires strong operational leadership, a deep understanding of Ofsted standards, and significant experience in children's services. The ideal candidate will inspire and manage teams to ensure high-quality care. A driving license is necessary, and the role offers a competitive salary along with various perks, including a bonus structure.

Benefits

Management Incentive Plan

Excellent Bonus structure

Employee Assistance Programme

Long Service Awards

Team Rewards and Recognition

Discounts on family days out

Qualifications

• Minimum 5 years experience as an Operations Manager or Children's Registered Manager.
• Deep understanding of children's residential services and regulations.
• Confident managing safeguarding and complex care needs.

Responsibilities

• Oversee operational delivery of high-quality, child-centred residential care.
• Line manage Home Managers and ensure regulatory compliance.
• Drive quality and performance through audits and improvement initiatives.

Skills

Operations Management

Leadership Skills

Ofsted Knowledge

Budget Management

Safeguarding

Education

Level 5 Diploma in Leadership & Management

Job description

Overview

Operations Manager Children s Residential Care – Location: West Midlands (must be able to drive). Salary: £65,000

About the Role

As Operations Manager, you ll oversee multiple children s residential homes across the West Midlands region. Your role will be to maintain the highest standards of care, ensure full regulatory compliance (especially Ofsted), and support your Home Managers to lead strong, stable, and inspiring teams. This is a senior leadership role that requires a confident, knowledgeable, and values-led professional with a deep understanding of children s residential services and strong Ofsted knowledge.

Key Responsibilities

• Oversee the operational delivery of high-quality, child-centred residential care across your region
• Line manage and provide regular supervision and development to Home Managers
• Maintain full compliance with all regulatory standards, policies, and procedures
• Lead on safeguarding and ensure the safety and wellbeing of both young people and staff
• Work closely with senior leadership and referrals teams to support placements and service growth
• Drive quality and performance, leading audits and improvement initiatives across services
• Support workforce stability through development, engagement, and training analysis
• Develop strong relationships with external stakeholders, including commissioners and regulators

What We\'re Looking For

• Significant experience as an Operations Manager or Children s Registered Manager (minimum 5 years)
• In-depth knowledge of Ofsted standards and children s residential regulations
• Level 5 Diploma in Leadership & Management (or equivalent)
• Strong people leadership skills with the ability to inspire, guide, and grow high-performing teams
• Experience of service improvement, managing budgets, and achieving targets
• Confident managing safeguarding and complex care needs
• A full driving licence and willingness to travel across the West Midlands

What You ll Get in Return

• £65,000 salary
• Access to a Management Incentive Plan to share in long-term success
• Excellent Bonus structure
• Wellbeing and lifestyle perks including:
• Employee Assistance Programme
• Long Service Awards
• Team Rewards and Recognition Scheme
• Discounts on family days out, restaurants, and more

For further information, please call Claire at Amber Mace to discuss further or email your cv to (url removed)