Operations Manager

Universal Business Team; Plymouth; On-site; GBP 45,000 - 65,000; Full time

Job summary

Join a fast-growing UK-based organization as an Operations Manager, where you'll lead core operational functions and drive process improvements. This role offers the chance to shape your function in a supportive environment, focusing on high-quality product delivery in B2B sectors. Ideal for an experienced operations leader ready to make a strategic impact.

Benefits

Profit Share Bonus scheme

Auto-enrolment pension

Free parking

Refreshments

Ad hoc incentives

Qualifications

• Proven success in an Operations Management role, preferably in B2B distribution or manufacturing.
• Experience with ERP systems and inventory management.
• Knowledge of UK health and safety standards, ISO or Lean Six Sigma experience is a plus.

Responsibilities

• Lead daily operations across warehousing, production, logistics, and customer service.
• Manage relationships with third-party logistics providers.
• Drive performance through clear KPIs.

Skills

Leadership

Operational Efficiency

Supply Chain Knowledge

Change Management

Job description

Salary: £45,000 – £65,000 (Negotiable DOE)
Hours: Monday to Friday – 37.5 hour week
Benefits: Profit Share Bonus scheme, auto-enrolment pension, free parking, refreshments, and ad hoc incentives.

Take the Lead in a Fast-Growth, Forward-Thinking Environment
This is a standout opportunity for a strategic & hands-on Operations Manager to join a growing, UK-based organisation delivering high-quality products into fast-paced B2B sectors including housing, utilities, and industrial. Backed by major framework agreements and a strong reputation for innovation, this business is on a clear growth trajectory.

You'll be responsible for leading and coordinating all core operational functions; warehousing, logistics, production and fulfilment, with Customer Service the forefront of everything you, as well as helping embed new digital and process-led improvements across the function.

What You’ll Be Doing:

• Lead daily operations across warehouse, production, logistics, and customer service
• Prepare your team for a major ERP transformation (migration to Business Central), including digital picking and barcode scanning
• Drive performance through clear KPIs (e.g., OTIF, stock accuracy, dispatch rates)
• Manage relationships with third-party logistics providers
• Build a strong and accountable team, mentoring 3 direct reports and overseeing approximately 20 operational staff
• Champion a high-performance, safety-first culture
• Develop and streamline processes to support scalable growth

What You’ll Bring:

• A track record of success in a similar Operations Management role, ideally in PPE, workwear, B2B distribution, or light manufacturing
• Experience with ERP systems and stock/inventory management
• Knowledge of supply chain, including importing, logistics, and fulfilment
• Confidence managing people, process, and change in a dynamic, fast-paced setting
• A “hands-on” style, comfortable both on the ground with teams and at the table with directors
• Awareness of UK health and safety standards; ISO or Lean Six Sigma experience a plus

Why This Role?
This is more than just an operational role, it’s a chance to be a strategic enabler of growth. You’ll have the autonomy to shape your function and the support of a Managing Director who offers both high challenge and high support. Whether you're already an accomplished operations leader or ready to step up from a senior supervisor or team leader role, this is your platform to make a real impact.