Operations Manager

Graft; Nottingham; On-site; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Quarterly performance bonus scheme

Opportunity for long-term progression

Dynamic role with impact on brand growth

Job summary

A multi-site restaurant group in the Northwest is seeking an Operations Manager with experience in hospitality. The successful candidate will lead operations across restaurants in Leeds, Liverpool, and Manchester, focusing on guest experiences and performance standards. A competitive salary of up to £70,000 plus bonuses is offered. The role includes influencing food and drink menus and driving guest satisfaction, ideal for someone with strong commercial acumen and leadership skills.

Qualifications

• Proven experience in a multi-site hospitality environment.
• Ability to analyse KPIs, labour, GP, EBITDA.
• Strong leadership and coaching abilities.

Responsibilities

• Lead across a growing multi-site restaurant group.
• Influence seasonal food and drink menus.
• Drive performance and guest satisfaction.

Skills

Proven experience as an Operations Manager

Strong commercial acumen

Excellent leadership and communication skills

Sound understanding of UK hospitality legislation

Experience managing HR processes

Highly organised with strong problem-solving ability

Passionate about guest experiences

Job description

Graft North West, England, United Kingdom

Operations Manager

Graft North West, England, United Kingdom

This range is provided by Graft. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Graft

Founder at Graft - Helping hospitality businesses recruit and retain quality staff | FOH, BOH and Head Office Roles

Operations Manager – Salary up to £70,000 + Bonuses – Multi‑Site Restaurant Group – Northwest

We’re looking for a highly experienced and commercially driven Operations Manager to take the lead across a growing multi‑site restaurant group operating in Leeds, Liverpool, and Manchester. If you’re a strategic operator with a passion for people, performance and delivering consistent, outstanding guest experiences, we’d love to hear from you.

What we’re offering:

• Salary up to £70,000 plus Bonus
• Quarterly performance bonus scheme
• Opportunity to lead and shape an expanding restaurant group
• The chance to influence seasonal food & drink menus and supplier partnerships
• Autonomy to drive performance, standards, and guest satisfaction across multiple sites
• A supportive senior team with room for long‑term progression
• A dynamic role with real impact on people, profitability, and brand growth

What we’re looking for:

• Proven experience as an Operations Manager within a multi‑site hospitality or
• Strong commercial acumen with confidence analysing KPIs, labour, GP, EBITDA
• Excellent leadership, coaching and communication skills with the ability to develop high‑performing teams
• Sound understanding of UK hospitality legislation, including Health & Safety, Food Safety, Licensing and Employment Law
• Experience managing HR processes, recruitment, onboarding and succession planning
• Highly organised with strong problem‑solving ability and a hands‑on, solutions‑
• Someone passionate about delivering exceptional guest experiences and
• Maintaining brand standards

Please send you CV to Scott and we will get in touch.

Seniority level

• Executive

Employment type

• Full‑time

Job function

• Management and Training
• Hospitality

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