Operations Manager

Lanes Group; North East; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

21 days holiday + bank holidays

Job summary

Lanes Group is seeking an Operations Manager for our Washington depot to lead day-to-day operations, ensuring safe, efficient delivery of services. You will direct operational teams, manage resources and drive productivity while maintaining high safety standards.

Role requires strong leadership, planning skills and a solid understanding of health and safety policies, with Monday–Friday hours and a £43k salary guide. Join a national utility services provider committed to excellence.

Qualifications

• Previous management or supervisory experience.
• Full UK driving license with no more than 6 penalty points.
• Excellent IT skills and proficiency with Microsoft Office.
• Strong organisational and planning abilities.
• Experience in maximizing productivity and asset utilisation.
• Good understanding of Health and Safety practices.

Responsibilities

• Oversee day-to-day operational activities and teams.
• Manage staff training records and scheduling.
• Monitor workload, timesheets, absences and holidays.
• Maintain depot and fleet compliance and safety.
• Lead toolbox talks and inductions.

Skills

Management experience

Driving licence (UK)

IT skills

Organisational skills

Productivity & asset management

Health & Safety understanding

Job description

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department: Drainage/Depot Network

consists of a strategically located depot network across the UK, spanning from Aberdeen to Plymouth. Enabling rapid response to customer requirements and providing round-the-clock coverage, 365 days a year.

This extensive footprint allows Lanes to combine local responsiveness with national capability, ensuring consistent service standards while maintaining close relationships with regional customers and infrastructure partners.

Purpose of the Role

We are looking for an Operations Manager to join our team in Washington. As Operations Manager, you will be responsible for overseeing the day-to-day running of operational activities, ensuring teams, vehicles, equipment and resources are managed efficiently, safely and in line with company standards. You will provide strong leadership to operational teams, driving productivity, compliance and service delivery while maintaining a safe and positive working environment.

Responsibilities

• Ensuring operational teams are completing work in a timely and safe manner.
• Booking and keeping records of staff training.
• Planning and monitoring on staff workload & scheduling .
• Timesheet, absence, and holiday management. Depot Manager
• Conducting toolbox talks, inductions and stand down meetings as required.

Fleet / Equipment Management

• Ensuring all company vehicles are kept and maintained to company standards.
• Ensuring all fleet are serviced and MOTs covered as required.
• Liaising with the transport department to ensure all procedures/policies are adhered to.
• Calibration of tools
• Making sure all equipment is fit for daily use ensuring the correct equipment is allocated
• Ensure stock Audits are carried out regularly .
• Ensuring all equipment is used correctly and all work carried out safely and efficiently.
• Conducting regular Health and Safety audits
• Ensure compliance on and off site with involvement of the H&S management team.
• Arranging PAT testing Fire Extinguisher servicing and secondary checks .

Key Requirements

Skills & Experience

• Previous Management/Supervisory experience
• Full UK Driving license – no more than 6 penalty points
• Excellent IT Skills with the ability to use all Microsoft Programs
• Excellent Organisational and planning skills
• Experience in ensuring maximum productivity and optimum asset usage.
• Good understanding of Health and Safety.

About the role

• Hours: Monday to Friday, 40 hours per week
• Location: Washington, Tyne and Wear
• Salary: Up to £43,000p.a. dependant on experience
• 21 days holiday + bank holidays

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation – open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.