Operations Manager

JR United Kingdom; Newton Abbot; On-site; GBP 50,000; Full time

Job summary

A leading company in the care sector is looking to hire an Operations Manager for their Complex Care team based in Newton Abbot. The role includes managing care operations, ensuring compliance with CQC regulations, and driving service growth within a collaborative environment. Candidates should possess excellent leadership and communication skills, with a strong background in healthcare management.

Benefits

Company pension

Mintago salary sacrifice & benefits

Annual leave increasing with service

Qualifications

• Extensive knowledge of Health and Social Care market.
• Previous management experience within care.
• Deep understanding of CQC regulations.

Responsibilities

• Manage care coordinators to ensure continuity of care.
• Oversee recruitment processes for top-tier talent.
• Drive growth of care packages in line with strategic goals.

Skills

Excellent communication

Leadership skills

Strong people management

Business development

Job description

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We have a fantastic opportunity for an Operations Manager to join our Complex Care team.

Operations Manager is a senior role where you’ll be instrumental in delivering an exceptional service to our service users, carers and commissioners. You’ll play a key part in in developing our existing service as well as being responsible for our sales growth.

The ideal candidate will enjoy working in a fast-paced office-based environment. Those with a keen eye for detail, communication and organisation will excel in this role. If you care about the work you do and have the ability to excel as part of an A-class team then you will feel at home at Ocean Healthcare.

Location - South West - Working from our offices in Newton Abbot with travel throughout the South West when required.

Reports to - Director of Operations

Salary - £50,000 pa plus bonus

Key responsibilities:

• Support and manage our care co-ordinators to produce rota's in advance, promoting continuity of care
• Support and manage our recruitment team to bring in top-tier talent and maintain full compliance
• Identify and drive efficiencies throughout the business
• Drive growth of Complex Care community care packages, in line with our strategic goals

Requirements:

• Have extensive knowledge of the Health and Social Care market and commissioning process
• Previous experience of working in a management role within care
• A deep understanding of CQC regulations and how to apply them
• Previous experience in healthcare recruitment
• A natural ability to build relationships and grow networks at every level
• Experience in delivering continuity in service users rota's
• Excellent communication and leadership skills
• Strong people management, coaching and development skills
• Self-motivated with a strong ability to work independently, as well as part of a team
• Work in conjunction with Senior Management to develop new business opportunities
• Company pension
• Mintago salary sacrifice & benefits
• Annual leave, increasing annually with length of service