Operations Manager

Asda Stores Ltd; Milton Keynes; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking an Operations Manager to oversee store and online operations. This role involves driving service excellence, leading diverse teams, and ensuring high operational standards. The successful candidate will be adaptable, detail-oriented, and possess strong leadership and communication skills.

Benefits

Colleague discount: 15% off at Asda

Discretionary company bonus scheme

Access to an electric car scheme

Free eye tests for you and a nominated user

Discounts on various services

Wagestream: flexible pay and financial coaching

Company pension

Wellbeing support including virtual GP

Inclusion Networks to promote diversity

Enhanced parental leave policies

Qualifications

• Proven track record in leading diverse teams.
• Excellent communication skills and adaptability.

Responsibilities

• Accountable for leadership and profitability of operations.
• Ensure high operational standards and customer experience.

Skills

Leadership

Communication

Operational Excellence

Job description

Time left to apply: End Date: May 23, 2025 (9 days left to apply)

Job Requisition ID: R-058262

Job Title

Operations Manager

Location

Milton Keynes

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

25 May 2025

About the Role

Retail is ever-changing, and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer-focused leaders to drive service excellence across both the store and our online operation.

Our Operations Managers are integral to the successful execution of our future strategy and have overall accountability for the leadership and profitability of our online operation, the food hall, nights, and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. They will quickly become obsessed with our strategy, purpose, and customers, ensuring both our in-store and online customers have an outstanding shopping experience.

As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. As a crucial member of the duty management team, you will at times be solely responsible for the store, and therefore you will need to be confident in overseeing operations in its entirety.

About You

You will have a proven track record in leading diverse teams, delivering operational excellence, and working in a fast-paced environment. You should be adaptable to change, detail-oriented, and capable of executing plans effectively.

You will have an engaging leadership style, be a strong coach and mentor, and possess the ability to influence at all levels. Excellent communication skills and the ability to adapt your approach depending on your audience are essential.

This role offers the opportunity to be part of the evolving world of retail and make a difference every day to the shopping experience both in store and online.

Application Process

Apply today by completing an online application.

Benefits

Alongside a competitive salary, you'll enjoy numerous benefits including:

• Colleague discount: 15% off at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an electric car scheme
• Free eye tests for you and a nominated user
• Discounts on services like Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, and more
• Wagestream: flexible pay, income tracker, financial coaching, and savings account
• Company pension
• Wellbeing support including virtual GP, EAP, free counseling, and more
• Inclusion Networks to promote diversity and inclusion
• Enhanced parental leave policies
• Colleague recognition programs
• Special offers and discounts on various services and activities