Operations Manager

Agincare; Leicester; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Salary range

Training & development

Discount package

EAP

Pension scheme

Travel opportunities

Job summary

Agincare is seeking an experienced leader to manage and develop a diverse portfolio of services across the UK. You will oversee registered managers, drive high-quality, person-centred care, and build strong stakeholder relationships to support growth and service expansion.

You will ensure compliance with legislation and CQC standards, monitor performance and quality improvement, and lead recruitment and development of staff while managing budgets and business opportunities.

Qualifications

• Experienced leader within health or social care.
• Ability to manage people, performance and compliance.
• Strong understanding of CQC standards and sector regulations.
• Willingness to travel to multiple locations for meetings.
• Committed to quality, dignity and meaningful support.

Responsibilities

• Lead and support a team of Registered Managers.
• Oversee high-quality, person-centred care across multiple services.
• Build strong relationships with partners and stakeholders.
• Mobilise new services and drive growth.
• Ensure full compliance with legislation, safeguarding and company standards.
• Monitor quality, performance and improvement across all services.
• Support recruitment, development and retention of great people.
• Take ownership of budgets and business development opportunities.

Skills

Leadership

People management

Compliance management

CQC standards

Stakeholder relations

Travel readiness

Quality improvement

Supportive living knowledge

Job description

What’s on Offer

• Salary between £50,000 - £55,000 DOE
• Fully funded training and career development
• Blue Light discount package (great discounts on travel, leisure, entertainment and more)
• Employee Assistance Programme (EAP) – support for employees and their families
• Company pension scheme
• Opportunity to travel across the UK and work with a wide range of sites and teams

How You’ll Make a Difference

• Lead and support a team of Registered Managers
• Oversee high-quality, person-centred care across multiple services
• Build strong relationships with partners and stakeholders
• Mobilise new services and drive growth
• Ensure full compliance with legislation, safeguarding and company standards
• Monitor quality, performance and improvement across all services
• Support recruitment, development and retention of great people
• Take ownership of budgets and business development opportunities

Your Skills and Passion

• Experienced leader within health or social care (desirable)
• Confident in managing people, performance and compliance
• Strong understanding of CQC standards and sector regulations (desirable)
• Able to build trust, inspire teams and work collaboratively
• Comfortable managing multiple priorities and services, with travel required to multiple locations for meetings and company promotion.
• Committed to quality, dignity and meaningful support
• Strong understanding of Supported Living principles, processes, and values, with experience supporting individuals with learning disabilities, autism, mental health needs, or physical/complex health conditions.
• Skilled in Positive Behavioural Support, de-escalation techniques, and the use of assisted communication tools.

About us

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to 6000 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children’s Services. Today, Agincare is one of the UK’s largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations across England.

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.

All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship.