Operations Manager

Australasian Recruitment Company; Greater London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Flexible working hours

Competitive benefits package

Occasional out-of-hours support

Job summary

Australasian Recruitment Company seeks a Facilities & Operations Manager to take ownership of a prestigious Central London building, delivering day-to-day facilities management, maintenance, compliance and workplace services while leading a dedicated team and a network of contractors.

You will plan preventive maintenance, manage budgets, ensure health and safety compliance, and drive continuous improvement through stakeholder collaboration.

Qualifications

• Proven facilities management experience in a complex building.
• Strong leadership and team-building skills.
• Experience coordinating contractors and suppliers.

Responsibilities

• Lead day-to-day facilities and maintenance operations across a Central London building.
• Manage facilities teams, contractors and suppliers to ensure high service levels.
• Plan preventative maintenance and coordinate reactive repairs for MEP/building systems.
• Ensure statutory compliance, health and safety, and accurate maintenance records.
• Monitor budgets and supplier invoices; prepare operational reports.

Skills

FM leadership

Stakeholder management

Contractor management

Budget management

Maintenance planning

HVAC & building systems

Job description

Take ownership of a prestigious Central London property as a Facilities & Operations Manager, leading the delivery of building operations, maintenance, compliance and workplace services. Managing an established team and a range of contractors, you'll play a pivotal role in ensuring a safe, efficient and high‑performing environment for occupiers and visitors alike. This is an excellent opportunity for an experienced facilities professional who combines strong technical expertise with outstanding leadership and stakeholder management skills.

FACILITIES AND OPERATIONS MANAGER ROLE:

• Leading day-to-day facilities and maintenance operations, managing building services, maintenance activities and technical support requirements
• Managing facilities and maintenance teams, contractors and specialist suppliers to ensure high service standards and operational performance
• Planning preventative maintenance programmes and coordinating reactive repairs across mechanical, electrical, plumbing and building systems
• Ensuring compliance with statutory requirements, health and safety standards and maintenance record management
• Managing hard and soft facilities services, including cleaning, security, front-of-house support and supplier performance
• Monitoring budgets, expenditure, procurement activities and supplier invoices, while preparing operational reports and management information
• Supporting building projects, refurbishments, sustainability initiatives and continuous improvement activities, while liaising with stakeholders and responding to building emergencies as required

FACILITIES AND OPERATIONS MANAGER ESSENTIALS:

• Demonstrating strong practical facilities management experience within a complex building environment
• Managing mechanical, electrical and plumbing building systems, including HVAC, fire safety and general building services
• Leading facilities, maintenance or operational teams and managing contractor and supplier performance
• Managing planned preventative maintenance programmes, reactive maintenance activities and technical issue resolution
• Ensuring compliance with statutory building regulations, health and safety requirements, certification and maintenance records
• Managing facilities budgets, operational expenditure, compliance documentation and facilities management systems
• Building strong stakeholder relationships, communicating technical information clearly and balancing day-to-day operations with long-term planning initiatives

FACILITIES AND OPERATIONS MANAGER BENEFITS:

• Broad ownership of the day-to-day operation of a complex Central London building
• Combination of hands-on technical FM and strategic operational responsibility
• Flexible start and finish times within normal building operating hours
• Occasional out-of-hours support may be required
• Competitive benefits package

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.