Operations Manager

Indesure Recruitment; Greater London; Hybrid; GBP 49,500 - 60,500; Full time

Benefits offered by this job

Company car scheme or cash allowance

25 days annual leave plus bank holidays

Private healthcare coverage

Life assurance

Group Income Protection

Employee assistance program

Flexible working arrangements

Voluntary dental cover

Cycle-to-work schemes

Season ticket loans

Job summary

An established industry player is seeking a driven Operations Manager to lead a Domestic Adjusting team. In this pivotal role, you will drive team performance, manage complex property claims, and ensure high-quality service delivery. This opportunity offers a blend of office and remote work, along with competitive benefits such as private healthcare and flexible working arrangements. If you have a strong leadership background and expertise in claims handling, this role is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• Proven track record of managing high-performing teams effectively.
• Experience dealing with complex property insurance claims.

Responsibilities

• Lead team performance and ensure successful handling of claims.
• Resolve complex claims efficiently while maintaining quality standards.

Skills

Leadership

Claims Handling

Communication

Job description

This range is provided by Indesure Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Indesure Recruitment

Recruitment Consultant - Indesure Recruitment - Finding talent across the insurance industry

Job Title: Operations Manager

Location: London

Salary: Up to £55k

Job Type: Permanent, Hybrid (1/2 days a week in London office)

*Applicants must have experience dealing with property claims/insurance to be considered*

We are offering a unique opportunity for a driven and talented individual to join a Domestic Adjusting team as an Operations Manager.

About the Role:

You will take the lead in driving team performance, fostering collaboration, and ensuring the successful handling of claims.

The Domestic Adjusting team typically manages claims up to £100k in value.

Your leadership will be instrumental in ensuring that complex claims are resolved efficiently while maintaining high standards of quality.

What We’re Looking For:

• Strong leadership experience: A proven track record of managing high-performing teams effectively.
• Expertise in claims handling: Comprehensive experience dealing with complex property insurance claims.
• Exceptional communication skills: The ability to explain technical details clearly, negotiate fair settlements, and engage effectively with policyholders, contractors, insurers, and other stakeholders.

What You’ll Gain:

• Choice between a company car scheme or a cash allowance.
• 25 days of annual leave, plus bank holidays.
• Private healthcare coverage, including pre-existing conditions.
• Life assurance and Group Income Protection.
• Access to an employee assistance program for your well-being.
• Flexible working arrangements with a mix of home and office work.
• Voluntary benefits such as dental cover, cycle-to-work schemes, and season ticket loans.
• Discounts on a wide range of products and services.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Insurance

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