Operations Manager

Little Vegas; Greater London; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Car allowance

Discretionary bonus

28 days’ annual leave

Company pension

Job summary

Chongie Entertainment UK Limited – Little Vegas / Little Macau is seeking an Operations Manager to oversee the estate of venues nationwide. The role focuses on operational and commercial performance, with phased introduction of commercial responsibilities and development of the area management structure.

The successful candidate will drive trading performance, manage costs, and ensure regulatory compliance while building a strong multi-site leadership.

Qualifications

• Multi-site operational experience with accountability for trading performance.
• Proven track record of leading management teams.
• Budget ownership and profit accountability.
• A full driving licence and willingness to travel extensively.

Responsibilities

• Operational performance and standards across all venues
• Building, recruiting into and leading the area management team
• Ensuring venues meet licensing and regulatory obligations
• Trading performance, cost control and venue profitability
• Machine mix, pricing, promotions and supplier relationships, introduced on a phased basis
• Opening and integrating new venues, and assessing prospective sites

Skills

Multi-site ops

Team leadership

Budget ownership

Driving licence

Job description

Chongie Entertainment UK Limited – Little Vegas / Little Macau

Salary: Competitive, dependent on experience, plus bonus and car allowance

Contract: Permanent, 40 hours per week

Location: Across the company-wide estate

Reports to: Chief Executive Officer

About us

Chongie Entertainment UK Limited operates eighteen Adult Gaming Centres under the Little Vegas and Little Macau brands and is licensed by the Gambling Commission. The estate is expanding, with new venues opening as suitable sites and licences are secured.

The role

The Operations Manager is responsible for the operational and commercial performance of the venue estate. The role starts operationally, with commercial responsibilities introduced on a phased basis. The successful candidate will build and lead the area management structure.

Key responsibilities

• Operational performance and standards across all venues
• Building, recruiting into and leading the area management team
• Ensuring venues meet their licensing and regulatory obligations
• Trading performance, cost control and venue profitability
• Machine mix, pricing, promotions and supplier relationships, introduced on a phased basis
• Opening and integrating new venues, and assessing prospective sites

About you

Gaming sector experience is not required. Candidates from multi-site retail, hospitality and leisure are welcome.

• Multi-site operational experience with accountability for trading performance
• A track record of leading management teams
• Budget ownership and profit accountability
• A full driving licence and willingness to travel extensively

Desirable: experience of new site openings.

Working arrangements

The Company trades 24 hours a day. This is a senior role: the contracted 40 hours are a minimum, and regular evening, weekend and out-of-hours work is required as the business demands. We recognise this will not suit everyone, and candidates are welcome to discuss working arrangements at any stage.

Package

• Competitive salary, dependent on experience
• Car allowance
• Discretionary bonus scheme
• 28 days’ annual leave, inclusive of bank holidays
• Company pension

Compensation: Competitive salary

Chongie Entertainment UK Limited is an equal opportunities employer.