Operations Manager

Network Plus; Clyst St. George; On-site; GBP 55,000 - 75,000; Full time

Job summary

Network Plus is recruiting an Operations Manager to oversee the Southwest Water Lead Replacement Programme across Devon, Cornwall and West Dorset. You will ensure safe delivery, quality checks, and compliance with client specifications and reporting requirements.

You will drive HSEQ adherence under Network Plus processes, coordinate planning and street works teams, manage subcontractors, and provide weekly progress and financial updates to the Delivery Manager.

Qualifications

• Experience delivering lead replacement projects in water utilities.
• Knowledge of HSEQ requirements and CDM 2015.
• Strong coordination with planning and street works teams.
• Experience managing subcontractors and budgets.

Responsibilities

• Manage a team of supervisors day to day managing the Lead Replacement Programme.
• Liaise with planning to ensure efficient resource planning.
• Open and close Street Works Notices in a timely manner.
• Report on progress and financial status to the client.
• Ensure documentation and records (RAMS, CPP, COSHH, Street works notices) are up to date.
• Lead weekly progress meetings and drive continuous improvement.

Skills

Verbal communication

Team management

Planning & scheduling

MS Office (Word/Excel)

Education

H&S qualification (IOSH/NEBOSH/SMSTS)

NRSWA Regulations

Tools

Microsoft Project

Excel

Word

Job description

Description

We are recruiting for an Operations Manager to work on our Southwest Water Lead Replacement Programme across Devon, Cornwall and West Dorset.

The Operations Manager has accountability for the safe, and quality assured delivery of the programme / works in accordance with the Clients specifications and reporting requirements. You are responsible for driving forward the implementation of HSEQ requirements in line with the Network Plus processes and systems and aligned to the requirement of the client.

This role has the responsibility for ensuring that documentation, site records, forward planning and forecasting, progress photographs and progress are maintained.

The Operations Manager will ensure all subcontract resources work to Networks Plus HSEQ requirements at all times. Ensuring all assets are installed to the correct specification.

Liaison with both planning and street works teams to ensure the efficient delivery of the programme. Assisting the Delivery Manager to maintain optimal performance in delivery of the works through planning to final installation.

Reporting and management of physical progress and financial status on projects.

Key Responsibilities

• Manage a team of supervisors day to day managing the Lead Replacement Programme.
• Manage programme resources to meet the successful delivery of the project including subcontractors and visiting support.
• Liaison with the planning team to ensure efficient planning of resources
• Ensure Street Works Notices are opened and closed in a timely manner
• Liaise with Project Manager in relation to performance and reporting
• Adhere to Network Plus SHEQW requirements.
• Ensure all documentation is completed and kept up to date. (RAMS, Waste Management, CPP, COSHH, Programme, Street works notices, Comms etc.).
• Ensure site inductions and ensure toolbox talks are completed effectively.
• Day to day liaison with Network Plus Delivery Manager, Operations and Client Lead.
• Weekly reporting requirements
• Manage commercial success of project including EW, Instructions and change control.
• Ensure quality processes and water hygiene requirements are complied with.
• Plan and manage handover and commissioning of new assets to SWW Operations
• Arrange and chair weekly meetings

Experience and Qualifications

• Experience of lead replacement, Customer Pipes, Service Pipes and Internals.
• Knowledge of relevant management techniques (resource management, monitoring and control)
• Knowledge of relevant no dig techniques
• H&S Qualification IOSH/NEBOSH/SMSTS or similar
• NRSWA Regulations
• Financial awareness
• Excellent knowledge and understanding of Work Regulations, CDM 2015 H&S at Work Act 1974
• Competence, knowledge and experience in excavations and service avoidance.
• Good verbal communication skills
• Good team management and communication skills
• Good Computer Skills – Word, Excel, Microsoft Project etc.
• Clean Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.