Operations Manager

Advanced Utility Networks; Braintree; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary & Car Allowance

Hybrid Working

Life Cover

Attractive Holiday Allowance

Wellbeing Service

Enhanced Parental Leave

Long Service Award

Volunteering Scheme

Buy Additional Holiday

Job summary

Advanced Utility Networks is seeking an experienced Operations Manager to oversee end-to-end delivery of ICP projects from design approval through energisation. You will lead health & safety, fault management, and stakeholder coordination to maintain network reliability and operational excellence.

The ideal candidate should live within commuting distance of our Head Office in Braintree, Essex, with hybrid working flexibility for the right candidate.

Qualifications

• Proactive professional with a can-do attitude.
• Operational experience within utilities, ideally IDNO/DNO/ICP.
• Management or supervisory experience.
• Strong audit/report-writing skills.
• Holding certifications including NRSWA, SMSTS, and CSCS.
• Promotes Health & Safety culture with CDM knowledge.
• Team player in a fast-paced, deadline-driven environment.
• Solid understanding of fault management and network restoration.

Responsibilities

• ICP Project Adoption: Manage the efficient adoption and delivery of ICP projects through to energisation in line with AEN standards.
• Health & Safety: Lead and enforce a strong health and safety culture, ensuring full statutory and regulatory compliance.
• Right to Make Live: Oversee the RTML process to ensure safe, compliant, and timely network connections.
• Fault Management: Manage fault response and restoration to maintain network reliability and customer confidence.
• Operational Compliance: Ensure all operations meet licence, technical, and accreditation requirements.
• Stakeholder Management: Coordinate effectively with ICPs, contractors, DNOs, and internal teams to drive performance.

Skills

SAP experience

Fault management

Health & safety

Stakeholder coordination

ICP project exp

Regulatory compliance

Team leadership

Project delivery

Tools

SAP

Job description

We are looking for an experienced Operations Manager to oversee the end-to-end delivery of ICP projects from design approval through to energisation. The successful candidate will ensure safe, compliant, and timely delivery in line with AEN standards, while leading health & safety, fault management, and stakeholder coordination to maintain network reliability and operational excellence.

The ideal candidate will live within commuting distance of our Head Office in Braintree, Essex. Hybrid working flexibility may be available for the right candidate.

This is a fantastic opportunity for someone with SAP experience who is ready for a new challenge in a growing start-up environment, offering a more agile working environment, greater autonomy and the chance to work on brand-new electricity networks.

What you will be doing

• ICP Project Adoption: Manage the efficient adoption and delivery of ICP projects through to energisation in line with AEN standards.


• Health & Safety: Lead and enforce a strong health and safety culture, ensuring full statutory and regulatory compliance.


• Right to Make Live: Oversee the RTML process to ensure safe, compliant, and timely network connections.


• Fault Management: Manage fault response and restoration to maintain network reliability and customer confidence.


• Operational Compliance: Ensure all operations meet licence, technical, and accreditation requirements.


• Stakeholder Management: Coordinate effectively with ICPs, contractors, DNOs, and internal teams to drive performance.

What we are looking for

• A proactive professional with a strong “can-do” attitude and a commitment to first-class customer service.


• Proven operational experience within the utilities ideally within an IDNO, DNO, or ICP environment


• Previous experience in a management or supervisory role.


• Strong technical audit capability with clear and concise report-writing skills.


• Hold relevant certifications including NRSWA, SMSTS, and CSCS.


• Demonstrated experience in promoting and sustaining a positive Health & Safety culture with sound knowledge of CDM and industry best practice.


• A team player with the ability to work collaboratively in a fast-paced, deadline-driven environment.


• Solid understanding of fault management, incident response, and network restoration

Our benefits

• Competitive Salary and Car Allowance


• Hybrid Working


• Life Cover


• Attractive Holiday Allowance


• Wellbeing Service


• Enhanced Parental Leave


• Long Service Award


• Volunteering Scheme


• Buy Additional Holiday

And much more...

inclusive and welcoming workplace. We are proud to be an equal opportunities employer and value diversity in all its forms. We want to ensure that you feel supported throughout the process and provide reasonable adjustments where necessary. If you require any adjustments during your application, interview process or throughout your employment, please do not hesitate to let us know.