Operations Manager

Kier Group plc.; Bracebridge; On-site; GBP 70,000 - 90,000; Full time

Job summary

Kier Group plc. is seeking a Senior Operations Manager to lead reactive delivery for the Anglian Water contract from Lincoln.

You will translate contract requirements into effective delivery, guiding operational management teams and ensuring resources are deployed to meet workload and KPI targets. In this fast-paced role you will drive safety, performance and continuous improvement, build credible stakeholder relationships with Anglian Water, and coach the team to achieve high standards of

Qualifications

• Significant operational leadership experience within a fast-paced, reactive service environment.
• Experience leading geographically dispersed delivery teams.
• Proven ability to meet safety, customer, operational and commercial performance requirements.
• Full driving licence held.

Responsibilities

• Providing senior leadership across reactive operational delivery, ensuring clear accountability and effective management throughout the operational structure
• Ensuring operational activity complies with health, safety and environmental requirements whilst driving continuous improvement
• Driving operational performance against the contract's agreed KPIs and performance framework, working closely with Commercial colleagues
• Developing strong and credible working relationships with Anglian Water operational stakeholders and providing senior representation at performance forums
• Leading, engaging and developing the operational management team, establishing clear performance expectations and building leadership capability through coaching and performance conversations

Skills

Operational leadership

Stakeholder management

People leadership

Full driving licence

Job description

We're looking for a Senior Operations Manager to join our Anglian Water team based in Lincoln., As Senior Operations Manager, you will provide senior operational leadership across Kier's reactive delivery activities on the Anglian Water contract, ensuring a safe, responsive and high-performing service. You'll translate contract and client requirements into effective operational delivery, leading operational management teams to ensure resources are effectively deployed and performance is maintained. Operating within a fast-paced reactive environment, you'll provide visible leadership, respond effectively to changing operational priorities and ensure appropriate plans, resources and controls are in place to meet fluctuations in workload.

What will you be responsible for?

• Providing senior leadership across reactive operational delivery, ensuring clear accountability and effective management throughout the operational structure
• Ensuring operational activity complies with health, safety and environmental requirements whilst driving continuous improvement
• Driving operational performance against the contract's agreed KPIs and performance framework, working closely with Commercial colleagues
• Developing strong and credible working relationships with Anglian Water operational stakeholders and providing senior representation at performance forums
• Leading, engaging and developing the operational management team, establishing clear performance expectations and building leadership capability through coaching and performance conversations

You have significant operational leadership experience within a fast-paced, reactive service environment

• You have strong experience leading operational management teams and geographically dispersed delivery
• You can demonstrate experience delivering against demanding safety, customer, operational and commercial performance requirements
• You have strong stakeholder management skills and people leadership capability with the ability to establish accountability while developing and engaging teams
• You hold a Full driving licence