Operations Manager

TN United Kingdom; Bicester; On-site; GBP 30,000 - 60,000; Full time

Job summary

An iconic lifestyle brand is seeking a passionate and results-driven leader to join their dynamic team. This role offers the opportunity to create an inclusive work environment while driving a high-performance culture. You will be responsible for managing a team, setting key performance metrics, and ensuring operational excellence in inventory management. If you thrive in fast-paced settings and are eager to contribute to a brand that values individuality, this is the perfect opportunity for you. Join a team that celebrates diversity and encourages personal growth while delivering exceptional customer experiences.

Benefits

Competitive benefits package

Discounts

Inclusive work environment

Career opportunities

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent analytical and organizational skills.

Responsibilities

• Create an inclusive working environment focused on customer satisfaction.
• Set and monitor key metrics to drive business success.
• Manage inventory flow and enhance the customer journey.

Skills

Team Management

Customer-Centric Mindset

Analytical Skills

Organizational Skills

Job description

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• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

WHAT YOU’LL DO

People leadership

• Create an inclusive working environment with a customer-centric mindset
• Ensure Ralph Lauren's standards are achieved through team management and visible presence
• Unlock talent that supports the career progression of the team
• Drive a high-performance culture by holding the team accountable for results

Commerciality

• Set and monitor key metrics/KPIs that support and drive the business
• Support Ralph Lauren's ways of working to maximize sales and profitability
• Deliver operational standards for the back of house areas within the store

Operations

• Manage inventory flow to minimize shrink loss through operational excellence
• Maximize the potential of all product categories through replenishment systems to secure price and size integrity
• Manage inventory counting activities regularly
• Manage the movement of products between back of house and sales areas to enhance the customer journey

Experience, Skills & Knowledge

WHO YOU ARE

• Energetic, passionate, and results-driven
• Experience managing a team in a fast-paced and dynamic environment
• Excellent analytical and organizational skills