Operations Leader - Utilities & Complex Projects

Ipsum; Enderby; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Annual leave 20 days

Bank holidays

Pension plan

Career development

Professional qualifications

Virtual GP

Mental health support

Cycle to Work

Discount club

Life assurance

Long service recognition

Maternity pay

Volunteer opportunities

Job summary

Ipsum is seeking an Operations Manager to lead the delivery of frameworks, schemes and complex works across the South, with UK-wide project support. You will report to the Technical & Innovation Director and guide operational teams to deliver safely, on time and within budget, while building strong customer relationships.

The role requires proven leadership in utilities/construction settings, collaborative stakeholder management, and a drive for continuous improvement across operations and

Qualifications

• Experience in Utilities, Construction or Framework Delivery.
• Proven leadership experience managing operational teams.
• Experience delivering projects, programmes or operational workstreams.
• Excellent stakeholder management and communication skills.
• Strong commercial, financial and analytical skills.
• Full UK Driving Licence.

Responsibilities

• Lead day-to-day operational delivery of framework activities, projects and complex works.
• Support the development of delivery plans, operational strategies and resource forecasts.
• Act as the operational lead for customers and stakeholders, ensuring KPIs and project objectives are achieved.
• Provide performance reporting, operational updates and technical insights to stakeholders.
• Lead, coach and develop operational teams to maximise capability and performance.
• Manage resource planning, project mobilisation and workforce allocation across multiple workstreams.
• Work collaboratively with technical specialists to ensure delivery of innovative solutions.
• Oversee project planning, scheduling and reporting through company systems.
• Monitor operational performance and implement corrective actions.
• Drive continuous improvement across processes, systems and teams.
• Ensure compliance with Health, Safety, Environmental and quality standards.
• Manage incident response activities and ensure effective restoration and service recovery.
• Build and maintain relationships with customers, partners and stakeholders.
• Represent the Technical & Innovation Team at client meetings and project forums.
• Support the growth and reputation of Ipsum within the UK utilities and water sectors.

Skills

Leadership

Stakeholder management

Communication

Organisational skills

Problem solving

Time management

Adaptability

Driving licence

Job description

Ipsum is seeking an Operations Manager to lead the delivery of frameworks, schemes and complex works across the South, with UK-wide project support. You will report to the Technical & Innovation Director and guide operational teams to deliver safely, on time and within budget, while building strong customer relationships.

The role requires proven leadership in utilities/construction settings, collaborative stakeholder management, and a drive for continuous improvement across operations and