Operations Lead: Systems, Processes & Customer Experience

Megagen Implants; England; Presencial; GBP 45 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private Healthcare Plan

Training & Development

Employee Assistance Programme - Counseling

Resumo da oferta

Megagen Implants is seeking an Operations Manager responsible for leading daily office operations and implementing key projects. The role involves optimizing processes, improving customer service, and ensuring compliance with medical regulations.

Ideal candidates will possess leadership skills, experience in process mapping, and strong background in inventory management. Employee benefits include a private healthcare plan, training, and counseling support.

Qualificações

• Proven leadership ability in operations.
• Experience in process mapping and standardization.
• Strong customer service skills with a focus on KPIs.

Responsabilidades

• Oversee daily operations and back-office functions.
• Implement and manage operational processes.
• Lead inventory and stock control efforts.
• Develop and manage customer service standards.
• Foster team development and cross-functional collaboration.

Conhecimentos

Leadership

Process Improvement

Customer Service

Inventory Management

KPI Management

Ferramentas

Microsoft Dynamics 365

Sana Cloud

Shopify

Tasklet Warehouse Management

Descrição da oferta de emprego

Megagen Implants is seeking an Operations Manager responsible for leading daily office operations and implementing key projects. The role involves optimizing processes, improving customer service, and ensuring compliance with medical regulations.

Ideal candidates will possess leadership skills, experience in process mapping, and strong background in inventory management. Employee benefits include a private healthcare plan, training, and counseling support.