Operations Lead – Landmark Office Building

Commercial Real Estate Management Ltd; Basingstoke; On-site; GBP 36,000 - 44,000; Full time

Job summary

Matrix House in Basingstoke is seeking an experienced Building Manager to oversee day-to-day operations of a landmark mixed-use office building. You will lead on-site teams, coordinate maintenance and security, and drive high occupancy while ensuring safety and regulatory compliance.

You will report to the property management team and play a key role in delivering an excellent occupier experience for tenants and visitors in a busy commercial environment.

Qualifications

• Significant experience managing commercial office buildings or large multi-tenant properties.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Proven experience leading and managing on site teams and external contractors.
• Excellent communication and interpersonal skills, with the ability to engage confidently with tenants, colleagues and suppliers.
• Strong written and spoken English.
• A customer focused approach and the ability to build and maintain positive tenant relationships.
• Good understanding of facilities management legislation, compliance requirements and building regulations.
• Practical, proactive and solution focused approach to problem solving.
• Ability to work independently while contributing positively to a wider team.

Responsibilities

• Oversee the daily management and operation of Matrix House.
• Coordinate and supervise all routine maintenance, repairs and building improvement works.
• Manage and direct the activities of on site maintenance, cleaning, security and other service teams.
• Liaise with and manage third party contractors and service providers to ensure services are delivered effectively and to a high standard.
• Develop, implement and maintain emergency procedures and building safety protocols.
• Ensure the building provides a safe, secure and well maintained environment for tenants, staff and visitors.
• Prepare, monitor and manage maintenance and operational budgets.
• Conduct regular inspections of the building and prepare operational reports.
• Ensure compliance with all relevant facilities management legislation, health and safety requirements and building regulations.
• Respond promptly and professionally to tenant enquiries, requests and operational issues.
• Plan and coordinate preventative maintenance programmes and reactive repairs.
• Support the wider property management team in delivering an exceptional occupier experience.

Job description

Matrix House in Basingstoke is seeking an experienced Building Manager to oversee day-to-day operations of a landmark mixed-use office building. You will lead on-site teams, coordinate maintenance and security, and drive high occupancy while ensuring safety and regulatory compliance.

You will report to the property management team and play a key role in delivering an excellent occupier experience for tenants and visitors in a busy commercial environment.