Building Manager

Commercial Real Estate Management Ltd; Basingstoke; On-site; GBP 36,000 - 44,000; Full time

Job summary

Matrix House in Basingstoke is seeking an experienced Building Manager to oversee day-to-day operations of a landmark mixed-use office building. You will lead on-site teams, coordinate maintenance and security, and drive high occupancy while ensuring safety and regulatory compliance.

You will report to the property management team and play a key role in delivering an excellent occupier experience for tenants and visitors in a busy commercial environment.

Qualifications

• Significant experience managing commercial office buildings or large multi-tenant properties.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Proven experience leading and managing on site teams and external contractors.
• Excellent communication and interpersonal skills, with the ability to engage confidently with tenants, colleagues and suppliers.
• Strong written and spoken English.
• A customer focused approach and the ability to build and maintain positive tenant relationships.
• Good understanding of facilities management legislation, compliance requirements and building regulations.
• Practical, proactive and solution focused approach to problem solving.
• Ability to work independently while contributing positively to a wider team.

Responsibilities

• Oversee the daily management and operation of Matrix House.
• Coordinate and supervise all routine maintenance, repairs and building improvement works.
• Manage and direct the activities of on site maintenance, cleaning, security and other service teams.
• Liaise with and manage third party contractors and service providers to ensure services are delivered effectively and to a high standard.
• Develop, implement and maintain emergency procedures and building safety protocols.
• Ensure the building provides a safe, secure and well maintained environment for tenants, staff and visitors.
• Prepare, monitor and manage maintenance and operational budgets.
• Conduct regular inspections of the building and prepare operational reports.
• Ensure compliance with all relevant facilities management legislation, health and safety requirements and building regulations.
• Respond promptly and professionally to tenant enquiries, requests and operational issues.
• Plan and coordinate preventative maintenance programmes and reactive repairs.
• Support the wider property management team in delivering an exceptional occupier experience.

Job description

Building Manager

MCR Property Group

• Location: Matrix House, Basingstoke
• Salary: £40,000 per annum
• Contract: Permanent, full time
• Hours: 9am to 5pm, Monday to Friday
• Holiday: 25 days, including your birthday

The Opportunity

Matrix House is a landmark office building of more than 105,000 sq ft, set at the heart of Basing View in Basingstoke. It sits within walking distance of the railway station and around 1.5 miles from Junction 6 of the M3, and is home to an established mix of technology, professional services and corporate occupiers. Shared facilities include a substantial central atrium, a gym, conference and meeting rooms, breakout space and controlled on site parking. Recently acquired by MCR Property Group, the building is now the focus of a major investment programme to upgrade vacant space and shared areas and to drive occupancy, so this is an exciting time to join the team.

The Role

We are seeking an experienced Building Manager to oversee the day to day operations of Matrix House. The successful candidate will play a key role in ensuring the building operates efficiently, safely and in full compliance with all relevant legislation and regulations.

Working as part of a wider property management team, you will be responsible for maintaining high operational standards across the building while delivering an excellent experience for occupiers and visitors. This role requires a highly organised and proactive individual who can work autonomously, lead on site teams and respond quickly and effectively to operational issues.

Key Responsibilities

• Oversee the daily management and operation of Matrix House.
• Coordinate and supervise all routine maintenance, repairs and building improvement works.
• Manage and direct the activities of on site maintenance, cleaning, security and other service teams.
• Liaise with and manage third party contractors and service providers to ensure services are delivered effectively and to a high standard.
• Develop, implement and maintain emergency procedures and building safety protocols.
• Ensure the building provides a safe, secure and well maintained environment for tenants, staff and visitors.
• Prepare, monitor and manage maintenance and operational budgets.
• Conduct regular inspections of the building and prepare operational reports.
• Ensure compliance with all relevant facilities management legislation, health and safety requirements and building regulations.
• Respond promptly and professionally to tenant enquiries, requests and operational issues.
• Plan and coordinate preventative maintenance programmes and reactive repairs.
• Support the wider property management team in delivering an exceptional occupier experience.

Requirements

• Significant experience managing commercial office buildings or large multi tenant properties.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Proven experience leading and managing on site teams and external contractors.
• Excellent communication and interpersonal skills, with the ability to engage confidently with tenants, colleagues and suppliers.
• Strong written and spoken English.
• A customer focused approach and the ability to build and maintain positive tenant relationships.
• Good understanding of facilities management legislation, compliance requirements and building regulations.
• Practical, proactive and solution focused approach to problem solving.
• Ability to work independently while contributing positively to a wider team.

What We Offer

This is an exciting opportunity to manage a high profile commercial office building in the centre of Basing View and join a fast growing property organisation. You will play a key role in maintaining a high quality working environment for a diverse tenant community while contributing to the continued success of one of Basingstoke's landmark office assets.