Operations Integration Support - OCONUS

CACI International Inc; Southampton; On-site; GBP 62,847 - 132,153; Full time

Benefits offered by this job

Comprehensive healthcare benefits

Learning and development opportunities

Flexible work-life balance

Job summary

A leading technology company seeks an Operations Integration Support professional to liaise with IT partners, coordinate maintenance activities, and evaluate local requests for systems changes. Candidates should have a BA/BS in Business or Information Technology and 5 years of relevant experience. Certifications such as Security+ and Network+ are preferred. This full-time position offers a salary range of USD $82,700 - $173,900, along with comprehensive benefits.

Qualifications

• 5 years of related experience or experience in lieu of degree.
• Experience working with IT networks.
• Comfortable briefing senior managers and leadership.

Responsibilities

• Liaison with IT partners to confirm customer notifications.
• Evaluate local requests for maintenance and integration changes.
• Coordinate maintenance activities for local stakeholders.

Skills

Excellent communication and briefing skills

Team-building skills

Fundamental knowledge of network design

Education

BA/BS in Business or Information Technology

Tools

Security+ certification

Network+ certification

ITIL V4 Foundations

Job description

Operations Integration Support - OCONUS

Apply for this role at CACI International Inc.

• Job Category: Information Technology
• Time Type: Full time
• Minimum Clearance Required to Start: TS/SCI with Polygraph
• Employee Type: Regular-Long Term Assignment
• Percentage of Travel Required: None
• Type of Travel: None

Job Duties

• Liaison with mission IT partners and other external agencies to confirm customer notifications, verify maintenance impacts and determine acceptable outage windows
• Evaluates multi-directorate local requests to execute or implement repair, restore, or conduct integration changes to Mission operational systems, coordinate with mission partners on risk mitigation activities to communication maintenance
• Functions as the lead for reviewing multi-directorate local requests to execute or implement repair, restore, or conduct integration changes to Mission operational systems, coordinate with mission partners on risk mitigation activities to communication maintenance
• Meet Enterprise standards regarding communications maintenance sub mission timelines; organize and execute necessary meetings and forums and document and distribute actions
• Garner approval with local SETA for local-impacting from Senior Communications Representative or their delegated official
• Ensure that enterprise level maintenance scheduling requests are integrated with local level maintenance scheduling processes to ensure local stakeholders are informed and coordinated with
• Contributes to daily briefing to leadership regarding system outages and/or upcoming maintenance activities that impact local mission or personnel
• Cognizes the processes for planned outages to ascertain mission system impacts
• Evaluates processes for planned outages to ascertain mission system impacts
• Maintains an Operations Support lessons learned repository
• Will be responsible for communicating and coordinating maintenance activities for freeze boards
• Research IT outages resultant from approved and scheduled maintenance activities to highlight and identify impacts for local leadership
• Responsible for facilitating the process to collect and define client requirements
• Performs analysis on business or systems processes to identify improvements
• Provides advice and recommendations on process best practices

Required Qualifications

• BA/BS in Business or Information Technology related field + 5 years related experience or experience in lieu of degree
• Experience working with IT networks and maintain a fundamental knowledge of network design, operations and maintenance
• Excellent communication and briefing skills
• Comfortable briefing senior managers and leadership
• Team-building skills and the ability to integrate across large, complex organizations
• Core hours are 0700-1600

Desired Qualifications

• Current Security+ and Network+ certification
• In-depth experience with the US government customer, mission partners at the respective location is highly desired
• ITIL V4 Foundations

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The Proposed Salary Range For This Position Is

USD $82,700 - 173,900

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: IT Services and IT Consulting