Operations Executive

Crystal Clear Recruitment Ltd; Waterford; On-site; GBP 28,000 - 38,000; Full time

Job summary

Crystal Clear Recruitment Ltd is seeking an Operations Executive to support the Healthcare Operations Team. You will own processes from stock procurement through to delivery to customer sites, ensuring accurate documentation and timely exception handling.

This role requires at least two years in logistics or operational support, experience with sales and transport documentation, and proficiency with ERP systems to generate business reports. Collaboration across teams is essential.

Qualifications

• Minimum two years’ experience in logistics or operational support administration.
• Experience preparing sales and transport related documentation and working with multiple systems to record sales and movement of assets.
• Experience maintaining ERP systems and interrogation of data from them to develop and produce relevant business reports.

Responsibilities

• Provide operational administration support in procurement, logistics and supply chain activities to ensure efficient delivery.
• Maintain accurate operational documentation and reports related to fulfillment activities.
• Coordinate delivery of projects and customer-facing fulfillment with clear communication of plans across teams.
• Manage relationships with Account Managers to support operational activities and monthly reporting.
• Monitor stock availability and work with suppliers to manage stock, performance and RMAs.
• Coordinate inbound logistics administration and provide regular status updates for movements and returns.
• Coordinate outbound logistics administration and provide regular status updates for deliveries by drivers and couriers.
• Support continuous operational improvement through cross-functional collaboration.

Skills

Logistics

Operations support

Data reporting

Communication

Tools

ERP systems

Job description

Role Purpose

The Operations Executive plays a critical role within the Healthcare Operations Team, supporting the efficient and timely fulfillment of all customer orders through ownership of all operational processes from the initial purchase of stock all the way through to the final delivery to the customer site.

The role is responsible for operational administration, logistics, procurement, supply chain management and fulfillment management for all goods sold ensuring clear communication, accurate documentation and timely exception management.

Key Responsibilities

• Provide operational administration support in all procurement, logistics and supply chain management activities to ensure the most efficient and effective operational delivery across all modalities.
• Maintain accurate operational documentation and reports related to all relevant aspects of fulfillment activities.
• Co‑ordinate the delivery of projects and customer‑facing fulfilment activity including clear and timely communication of plans across all the relevant teams.
• Manage relationships with Account Managers to support all operational activities within their business area or region including relevant monthly reporting.
• Monitor stock availability and work with suppliers to manage appropriate stock supply, supplier performance and RMA processes.
• Co‑ordinate all inbound logistics administration and provide regular status updates for all movements including supplier deliveries and returns from field‑based staff.
• Manage outbound logistics administration and provide regular status updates for all deliveries by our drivers, as well as external courier and third‑party logistics partners.
• Support a culture of continuous operational improvement including close cross‑functional collaboration with other teams.

Experience – Essential

• Minimum two years’ experience in logistics or operational support administration.
• Experience preparing sales and transport related documentation and working with multiple systems to record sales and movement of assets.
• Experience maintaining ERP systems and interrogation of data from them to develop and produce relevant business reports.

Key Competencies

• Ability and desire to learn new skills.
• Proactive and keen to improve and continually develop processes and ways of working.
• Able to work collaboratively in a team and cross‑department.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Detail‑oriented, with a focus on data accuracy and quality.
• Good written and verbal communication skills.