Operations Excellence Lead: Process Improvement & Change

Precisionmedicinegroup; United Kingdom; On-site; GBP 60,000 - 100,000; Full time

Job summary

Precision Medicine Group is seeking a Senior Operations Specialist to plan and manage initiatives that improve quality, efficiency and delivery of studies for Sponsors. You will develop processes and change management plans to drive operational excellence across diverse stakeholders.

In this role you will support a range of activities in Business & Operational Excellence, including process improvement, training content support and deployment of change initiatives, executing priority work with

Qualifications

• Bachelor's degree or equivalent experience required.
• 5-7 years in change management, operations support and process improvement.
• Experience in CRO/pharmaceutical/biotech drug development preferred.
• Strong drug development understanding across related functions.

Responsibilities

• Support continuous improvement of operational excellence.
• Lead evaluation of business processes for improvement or automation.
• Collaborate with stakeholders on root-cause issues.
• Develop recommendations for process improvement with SMEs.
• Partner with leadership to prioritize opportunities.
• Design and implement new business processes with context and priorities.
• Lead change management initiatives and communicate impact.
• Maintain dashboards and KPIs to monitor performance.
• Provide training guidance on new processes.
• Schedule meetings, track actions, travel as needed.

Skills

Change management

Operations support

Process improvement

English communications

Education

Bachelor's degree or equivalent experience

5-7 years change management/ops/PI experience

CRO/pharma drug development experience

Tools

Microsoft Office

Job description

Precision Medicine Group is seeking a Senior Operations Specialist to plan and manage initiatives that improve quality, efficiency and delivery of studies for Sponsors. You will develop processes and change management plans to drive operational excellence across diverse stakeholders.

In this role you will support a range of activities in Business & Operational Excellence, including process improvement, training content support and deployment of change initiatives, executing priority work with