Operations Director London, UK

Camascope Limited; London; On-site; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking an Operations Manager to enhance internal operations and support sales optimization. This pivotal role involves collaborating with various departments to streamline processes, improve efficiency, and monitor performance through KPIs. Join a dynamic team dedicated to making a meaningful impact in healthcare. If you thrive in a fast-paced environment and are passionate about operational excellence, this opportunity is perfect for you. Be part of a friendly and inclusive workplace where your contributions will drive significant change.

Benefits

Opportunities for impactful projects

Friendly and inclusive work environment

Collaborative team culture

Qualifications

• Experience in operational management with a focus on process optimization.
• Ability to define and track KPIs and build performance dashboards.

Responsibilities

• Collaborate with sales and onboarding teams to enhance operational efficiency.
• Identify process bottlenecks and implement improvement strategies.

Skills

Operational Excellence

Process Improvement

Performance Monitoring

Internal Communication

Collaboration

Tools

CRM

Project Management Tools

Communication Tools

Job description

Camascope is a fast-growing technology company focused on empowering the care and medication sector to drive greater safety, efficiency, and information. We are a team of talented, caring, and ambitious individuals committed to making a difference in care. Our ecosystem connects pharmacies, care homes, and doctors to improve many lives.

There has never been a better time to join Camascope. Our team is growing, and our product is reaching more users and partners every day. You’ll be part of shaping a collaborative and passionate team. We love solving real problems and are dedicated to building the highest-quality solutions.

If you're eager to make a meaningful impact in healthcare and thrive in a fast-paced startup environment, Camascope could be the perfect place for you.

THE ROLE

We’re looking for an Operations Manager to play a key role in optimising our internal operations and supporting the optimization of our sales and onboarding funnel.

You'll work side-by-side with sales, onboarding, marketing, and finance to streamline day-to-day processes, drive alignment across departments, and identify opportunities to improve how we work. This is a hands-on role pivotal in enabling our continued growth and operational excellence.

KEY RESPONSIBILITIES

Operational Excellence

• Working collaboratively with the sales, onboarding and support team to ensure the smooth operation of our business, while striving for constant improvement and efficiency gains.
• Deep understanding of the operation process: it is critical for this role to learn and understand the bottlenecks and process of our operation, especially factors that are specific to social care and care digitization.

Process Improvement

• Identify bottlenecks and inefficiencies; design and implement strategies that streamline workflows and improve delivery.

Performance Monitoring

• Define and track Key Performance Indicators (KPIs); build dashboards to track performance, provide insights, and make data-informed adjustments to strategies.
• Promote operational best practices and foster a culture of adaptability, learning, and growth.

Internal Communication

• Clearly communicate strategic directives, progress, and expectations to stakeholders at all levels.
• Oversee relationships with third-party vendors and manage internal systems (e.g. CRM, project management, and communication tools).

WHAT WE OFFER

• Opportunities to contribute to impactful projects that support company growth.
• A friendly, inclusive, and collaborative work environment.

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