Operations Director - Healthcare

EQUANS; West of England; On-site; GBP 85,000 - 125,000; Full time

Benefits offered by this job

Company vehicle or allowance

Bonus and benefits package

Job summary

Equans is seeking an Operations Director to lead the Sustainable FM Healthcare portfolio for the Central & South West region. The role oversees PFI contracts, delivers regional strategy, and drives performance with a strong emphasis on commercial success and stakeholder engagement.

You will be part of the Central & South West Senior Leadership Team, focusing on profitability, risk management, and service excellence across Bristol, Oxford, Cardiff and Worcestershire contracts.

Qualifications

• Experience at director level delivering FM/outsourced solutions within PFI contracts.
• Healthcare sector experience including investor and end-user relationships.
• Experience leading PFI handback activities and COBP audits.
• Strong commercial and financial acumen with multi-client P&L experience.

Responsibilities

• Own P&L for the portfolio of healthcare FM contracts.
• Lead regional strategy development and delivery against targets.
• Drive risk management, COBP readiness, and contractual compliance.
• Develop customer relationships and seek long-term contract opportunities.
• Provide leadership to SLT and cross-functional teams.
• Deliver services with Equans leadership values and ethical standards.

Skills

Director-level leadership

FM outsourcing

Healthcare experience

PFI handback

P&L / financial acumen

Stakeholder management

Presentation skills

People leadership

Job description

Equans is looking for a Operations Director to join our Sustainable FM team on a permanent basis, responsible for Healthcare contracts across the Central & South West region. This is a full-time role working 37.5 hours per week, and can be based anywhere within the Central and South West area. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.

The Operations Director will be a senior member of the Central & South West Senior Leadership Team, responsible for shaping regional strategy and leading the delivery of complex PFI healthcare contracts. The role requires strong commercial, operational and people leadership, with accountability for portfolio performance, customer relationships, risk management, hand back readiness, COBP audits and the production of complex variations in partnership with Legal, Commercial and Projects teams.

This role is focused on delivery of PFI services in an acute healthcare environment across contracts in Bristol, Oxford, Cardiff and Worcestershire.

What will you deliver?

• P&L ownership for a portfolio of contracts delivering FM services.
• Working as part of the Senior Leadership Team responsible for developing an efficient organisational structure, strategy setting, client relationship building, business development and project management.
• Sit at Senior Leadership Team (SLT) level and be part of the senior team responsible for setting and shaping the strategy for the Central & South West region.
• Optimise the profitability of the business
• Lead on the management of risk as well as opportunity, in a safe and compliant manner.
• Develop and maintain strong relationships with customers generating value and ensuring long-term business opportunities for the region.
• Provide leadership to ensure compliance with statutory and Company practices across all service lines.
• Lead hand back activities across PFI contracts, including readiness planning, stakeholder coordination, evidence management and Centre of Best Practice (COBP) audits.
• Lead and direct Operational leads throughout the region to ensure the business operates to a performance culture, with continuous improvement and increased employee engagement.
• Ensure a Talent pipeline/key successors are identified across the portfolio.
• Deliver Services by displaying EQUANS Leadership competencies for example by working with integrity and developing trust, working Ethically, driving sustainable performance, working collaboratively through entrepreneurial and innovative thinking.
• Work with the Business Development Team to develop objectives, pipeline and specific opportunities
• Develop plans to improve delivery of service and influence wider EQUANS programmes of development

What can we offer you?

• 25 days annual leave (+ public holidays)
• Life Cover
• Private Medical Insurance
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN Together(representing women in Equans), Working Parents, Veterans and Reservists, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Significant experience operating at a Director level delivering FM and/or outsourced solutions, within PFI contracts
• Significant experience working within a Healthcare =environment including experience working with investors as well as end service customers
• Experience of leading PFI handback activities, including Centre of Best Practice (COBP) audits, contractual readiness reviews, stakeholder engagement and evidence-based compliance assurance.
• Excellent commercial and financial acumen with experience of running P&L consisting of multiple clients / stakeholders
• Excellent presentation, influencing and motivation skills
• Inspirational people leader with experience of working collaboratively with a multi-disciplinary team in a matrixed organisation

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

At Equans, we’re committed to building a diverse, respectful and inclusive workplace that truly reflects the communities and markets we serve. Joining Equans means being part of a culture where every voice is valued, supported by vibrant employee led networks championing inclusion and diversity across gender, ethnicity, disability, LGBTQ+, veterans, parents, and young professionals. Guided by our core values, we foster a culture of respect, integrity, collaboration, and excellence - empowering our people to deliver outstanding results and be their authentic selves every day. Our approach means we welcome candidates with transferable skills who may not meet every specific requirement, and where possible we support flexible working arrangements and reasonable adjustments to enable success. For this role, you must have evidence of the right to work in the UK. Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us. As part of our recruitment process, EQUANS uses StaffVetting, our trusted third-party provider, to support the completion of employee background checks. StaffVetting delivers professional screening services in a friendly, efficient, and customer-focused way, helping us ensure the right checks are completed from the start of the application journey. We are Disability Confident Level 2 members, and we offer the Guaranteed Interview Scheme as part of this commitment. Where feasible, if a candidate applies under the Disability Confident Scheme and they meet all of the essential criteria, we will offer an interview. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.