Operations Director

DHL Germany; Milton Keynes; On-site; GBP 60,000 - 90,000; Full time

Job summary

Join DHL as an Operation Director to lead a national retail contract, fostering team engagement and delivering top-notch service. As a leading logistics company, we offer a vibrant work culture with significant development opportunities. Ideal candidates possess strong leadership and customer management skills, and thrive in a dynamic environment.

Benefits

Company Car or Car Allowance

Free confidential 24/7 GP Service

Hundreds of discounts (Retail, Childcare, Gym)

Affordable loans & Enhanced Pension Scheme

24/7 employee support service for you (+ family)

Qualifications

• Expertise in warehousing and transportation management.
• A proven track record in large-scale operations.
• Ability to build and lead high-performing teams.

Responsibilities

• Lead on a national contract within the retail business unit.
• Drive a world-class safety operation and continuous improvement agenda.
• Enhance customer relationships and manage complex problem-solving.

Skills

Leadership

Customer Service

Problem Solving

Team Building

Commercial Management

Job description

Location: Flexible on base location within the UK, successful applicant will be required to travel 75% of the time.

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

At DHL Supply Chain, we believe in offering exceptional opportunities for personal and professional growth, making us one of the most sought-after companies to work for. Are you someone who wants to be part of a team that's making a real difference in the world? then join us on this incredible journey. Get ready to embrace change, unleash your potential, and be a part of something extraordinary.

We are pleased to present a prestigious opportunity for an Operation Director to lead on a national contract within our retail business unit.

Do you possess expertise in warehousing and transportation management?

Are you an accomplished leader with a proven track record in complex large-scale operations where customer is at the heart of your decision making?

We would like to hear from you!

A TYPICAL DAY MAY INVOLVE

People Leadership: You will champion deep team engagement, fostering a sense of ownership and commitment among team members, ensuring they are fully aligned and invested in our shared vision. You creating an environment where everyone feels valued and motivated to contribute to our collective success.

Operational Leadership: Through your leadership team, you drive a world class safety operation that delivers value through a clear continuous improvement agenda to ensure that we always delight our customers.

Customer Relationship Management: Serve as the primary interface for customer engagement, you own the relationship and will look to enhance and deepen customer the experience.

Complex Problem Solving: Champion cooperation and partnership to provide integrated solutions to complex problems and provide clear and effective communication, collaboration and influence to drive transformational change.

High-Performance Culture: Cultivate a culture of respect and excellence within your team, you hold yourself and your team to a high standard effectively managing a matrix environment. You focus on developing strong management capabilities through performance management, coaching, mentoring, and the professional development of teams and individuals.

THIS ROLE WOULD SUIT PEOPLE WHO

• A track record of building and growing high performing engaged teams to enable the delivery of business objectives across all dimensions including people, financial, customer and operations.
• Growth oriented and ambitious, with an obsession for exceptional customer service.
• A drive to deliver value through creative solutions and strong commercial management.
• Fostering a culture that embraces new ideas, technologies and ways of thinking, adapting to changing environments and staying ahead of industry trends.
• Ability to remain resilient, competitive and forward thinking in an increasingly dynamic and complex organisation.
• Creative thinker with a commercial mindset, with demonstrable experience of mitigating risk and capitalising on opportunities.

WHY JOIN US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Company Car or Car Allowance
• Free confidential 24/7 GP Service
• Hundreds of discounts (including Retail, Childcare + Gym)
• Affordable loans & Enhanced Pension Scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://supplychainjobs.dhl.com/jobs/our-benefits/

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.