Operations Director

King's Cross N1C; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading mixed-use development in London is seeking an Operations Director to lead operational delivery and support the ongoing evolution of the estate. The candidate will have a solid background in managing complex operations, focusing on quality service and stakeholder engagement within a dynamic environment.

Qualifications

• Robust experience managing complex operations in large-scale environments.
• Strong leadership skills with a focus on performance and accountability.
• Ability to engage with senior stakeholders effectively.

Responsibilities

• Oversee all operational aspects of the estate including logistics and compliance.
• Drive high standards across services and manage team performance.
• Liaise with internal teams and stakeholders for operational excellence.

Skills

Leadership

Operational Management

Stakeholder Engagement

Problem-solving

Job description

Get AI-powered advice on this job and more exclusive features.

Operations Director Opportunity at King’s Cross

Are you ready to lead the operational delivery of one of London’s most iconic mixed-use developments?

King’s Cross is a landmark 67-acre estate at the forefront of urban regeneration. With a mix of commercial offices, premium retail, hospitality and public spaces, it represents a benchmark for progressive city life – combining innovation, sustainability, and design-led placemaking.

At the core of this dynamic neighbourhood is King’s Cross Estate Services (KCES), responsible for the smooth, safe and effective running of the estate. To support its continued growth and evolution, KCES is now seeking an experienced Operations Director to lead the operational delivery and support the teams responsible for the day-to-day running of this complex, high-profile scheme.

The role:

Reporting to the General Manager, the Operations Director will oversee all operational aspects of the estate – from infrastructure and logistics to compliance, service partner performance and estate presentation. This is a hands-on leadership role, focused on supporting and enabling a high-performing team to deliver consistently excellent standards across the site.

The successful candidate will act as a key point of contact for internal teams and the estate’s managing agent, ensuring the King’s Cross vision is delivered on the ground through operational excellence and a proactive, problem-solving approach.

Key responsibilities include:

• Leading and supporting the operational management team to ensure seamless daily running of the estate.
• Driving high standards of estate services, infrastructure, and service partner performance across the site.
• Ensuring compliance, safety and risk management protocols are embedded and upheld.
• Liaising closely with the client, managing agent and senior stakeholders to report on operational performance and resolve any emerging issues.
• Fostering a strong team culture and instilling a clear sense of ownership, accountability and professionalism across all service lines.

About you:

This role requires a robust, confident and highly experienced operations leader. You will have a proven track record of managing complex estate operations – ideally across large-scale, mixed-use environments – and a deep understanding of what it takes to keep a high-profile scheme running to the highest standards.

You will be comfortable leading large teams, engaging with senior stakeholders, and acting decisively in a fast-paced, high-expectation environment. A background in property, estate or facilities operations is essential, along with a hands-on leadership style and a clear commitment to quality and performance.

For more information about this exciting opportunity, please get in touch with:

Matthew Evans

m: 07854 865017

e: [e-mail]

Emilia Fasano

m: 07851 259 868

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Other, and General Business

• Industries

  Real Estate, Hospitality, and Facilities Services

Referrals increase your chances of interviewing at King's Cross N1C by 2x

Dartford, England, United Kingdom 1 month ago

London, England, United Kingdom 5 days ago

Romford, England, United Kingdom 5 days ago

Director of Operations - International E-commerce

London, England, United Kingdom 5 months ago

Greenford, England, United Kingdom 1 week ago

Greater London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 days ago

Uxbridge, England, United Kingdom 2 days ago

Greater London, England, United Kingdom 1 week ago

Director of Operations, UK - 14 month FTC

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.