Operations Director

HVAC Recruitment Limited; Greater London; On-site; GBP 80,000 - 90,000; Full time

Job summary

A leading facilities management business seeks an Operations Director to oversee multiple clients across the UK. This role involves financial accountability, managing a diverse team, and ensuring operational excellence. Ideal candidates will have strong management experience and a commitment to client relationships.

Benefits

Car Allowance

Excellent Benefits Package

Qualifications

• At least 5 years of experience in Facilities Management.
• Proven experience managing multi-site contracts over £10 million.

Responsibilities

• Accountability for financial performance and P&L of contracts.
• Ensuring effective management of SHEQ risks.
• Developing relationships with operational personnel and clients.

Skills

Management

Commercial Awareness

Relationship Building

Job description

HVAC Recruitment Limited provided pay range

This range is provided by HVAC Recruitment Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from HVAC Recruitment Limited

Leading a new division focusing on Senior Appointments across Facilities Management

Operations Director – Facilities Management (Hard Services)

London/Cambridge

£80,000 - £90,000 + Car Allowance + Excellent Benefits Package

A truly unique opportunity to join a market leading facilities management business in the newly created role of Operations Director.

This is a key role for the business where you will be pivotal in developing, maintaining, and enhancing relationships with clients and key stakeholders. The expectation is that you will provide excellent operational leadership and be ultimately responsible for the smooth day-to-day running of contracts within your remit. A technical background would be an advantage but is not essential, as there is adequate knowledge and technical experience within the wider leadership team.

This role will manage multiple clients across the UK, with full accountability for over 40+ clients with a combined contract value of circa £15 million. The ideal location for this candidate is around the London/Cambridge region, and you must be prepared to travel as required. The contracts are mainly Hard FM with a mix of new and longstanding clients. You will oversee a large and diverse team, with approximately 5 direct reports. The team is loyal and supportive, providing great backing to the Operations Director when needed.

Other responsibilities include:

• Accountability for the financial performance of the contracts
• Full P&L responsibility
• Ensuring all risks related to SHEQ (Safety, Health, Environment, and Quality) are effectively managed
• Developing effective working relationships with operational personnel, business partners, suppliers, and subcontractors
• Maintaining strong relationships with clients, staff, and subcontractors
• Setting, monitoring, and controlling SLAs
• Identifying potential growth opportunities within contracts
• Working closely with clients to maintain positive and successful partnerships

Candidate Profile:

• Proven and successful experience managing multi-site contracts, ideally with a contract value of over £10 million
• A technical background is advantageous but not essential
• Previous management experience within FM, Building Services, or Engineering sectors
• At least 5 years of experience in Facilities Management
• Hardworking and driven, with a strong commitment to the role
• Commercially aware with the ability to spot opportunities

Seniority level

• Director

Employment type

• Full-time

Job function

• General Business, Management, and Strategy/Planning

Industries

• Facilities Services