Operations & Data Specialist - Billing & Reporting

YourRecruit; Redhill; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Private healthcare

EV Ride to Work Scheme

Free on-site parking

Birthday day off

Team socials budget

Employee Assistance Programme

Payroll giving

Job summary

YourRecruit Ltd is seeking an Operations and Data Coordinator in Redhill to join the Energy Operations Team. You will manage energy supplier communications, ensure accurate billing, and support client satisfaction in a hybrid work setup with 37.5 hours per week.

The role emphasizes data handling, performance reporting, and collaboration with clients. Applicants should have at least 3 years in analytical or process-driven roles, strong time management, and proficiency in MS Word and Excel.

Qualifications

• 3+ years in analytical or process-driven roles; utilities experience is a big plus.
• Well organised with strong time management.
• Excellent analytical ability to quantify and identify data anomalies.
• Able to assimilate information quickly and accurately.
• Customer-focused communicator with problem-solving skills.
• Proficient in MS Word and Excel.
• Team player with adaptability to change.

Responsibilities

• Ensure smooth day-to-day operations while meeting deadlines and service levels.
• Solve issues quickly to keep customers happy.
• Produce insightful service performance reports for stakeholders.
• Test new IT functionalities and ensure accurate billing.
• Monitor and maintain industry data for integrity and operations.
• Collaborate with clients to resolve billing challenges.

Job description

YourRecruit Ltd is seeking an Operations and Data Coordinator in Redhill to join the Energy Operations Team. You will manage energy supplier communications, ensure accurate billing, and support client satisfaction in a hybrid work setup with 37.5 hours per week.

The role emphasizes data handling, performance reporting, and collaboration with clients. Applicants should have at least 3 years in analytical or process-driven roles, strong time management, and proficiency in MS Word and Excel.