Operations and Data Coordinator

YourRecruit; Redhill; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Private healthcare

EV Ride to Work Scheme

Free on-site parking

Birthday day off

Team socials budget

Employee Assistance Programme

Payroll giving

Job summary

YourRecruit Ltd is seeking an Operations and Data Coordinator in Redhill to join the Energy Operations Team. You will manage energy supplier communications, ensure accurate billing, and support client satisfaction in a hybrid work setup with 37.5 hours per week.

The role emphasizes data handling, performance reporting, and collaboration with clients. Applicants should have at least 3 years in analytical or process-driven roles, strong time management, and proficiency in MS Word and Excel.

Qualifications

• 3+ years in analytical or process-driven roles; utilities experience is a big plus.
• Well organised with strong time management.
• Excellent analytical ability to quantify and identify data anomalies.
• Able to assimilate information quickly and accurately.
• Customer-focused communicator with problem-solving skills.
• Proficient in MS Word and Excel.
• Team player with adaptability to change.

Responsibilities

• Ensure smooth day-to-day operations while meeting deadlines and service levels.
• Solve issues quickly to keep customers happy.
• Produce insightful service performance reports for stakeholders.
• Test new IT functionalities and ensure accurate billing.
• Monitor and maintain industry data for integrity and operations.
• Collaborate with clients to resolve billing challenges.

Job description

Are you ready to take your career to the next level with a company that truly values its people? Our client, a leader in IT software and business services for the utilities and pharmaceutical industries, is on the lookout for a talented Operations and Data Coordinator to join their thriving team in Redhill.

Why You Will Love This Role

Step into the Energy Operations Team and embrace a role packed with variety, challenges, and opportunities to make an impact. From managing energy supplier communications to ensuring seamless billing processes, you’ll be at the forefront of client satisfaction.

What’s in It for You?

Competitive Salary: Competitive depending on experience

Hybrid Working: Work from home and enjoy team collaboration in-office (Tues/Weds/Thurs)

Location: Redhill

Hours: 37.5 hours/week (Monday to Friday)

Fantastic Benefits:

• 25-27 days holiday + public holidays (and a day off for your birthday!)
• Private healthcare
• Monthly team socials with a generous budget
• Employee Assistance Programme
• Electric Vehicle Scheme / Ride to Work Scheme
• Free on-site parking + complimentary fruit, snacks, and drinks
• Payroll giving scheme to support your favourite charities

What You Will Be Doing

• Ensuring smooth day-to-day operations while meeting tight deadlines and service levels.
• Solving issues with speed and professionalism to keep customers happy.
• Producing insightful service performance reports and sharing them with key stakeholders.
• Testing new IT functionalities and ensuring accurate billing processes.
• Monitoring and maintaining industry data to ensure integrity and smooth operations.
• Collaborating with clients and resolving billing challenges effectively.

What Our Client Is Looking For

This role requires high attention to detail and is ideally suited to an individual with utility sector experience that is process driven, customer focused, numerate and articulate with proactive time management skills. The successful candidate will be working as part of a dynamic team alongside and supported by highly skilled sector experts.

• At least 3 years of experience in an analytical or process-driven role (utilities experience is a big plus).
• Well organised with a methodical approach to work and excellent time management skills.
• Excellent analytical skills with the ability to quantify and manipulate data and identify anomalies.
• Ability to assimilate information quickly and accurately.
• A customer-focused communicator with exceptional problem-solving skills.
• Confident working with data and skilled in Microsoft Office Word and Excel.
• A quick learner with a passion for teamwork and adaptability to change.

Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),

YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.