Operations Coordinator - Grenade

Mondelez España Galletas Production SLU; Birmingham; On-site; GBP 28,000 - 38,000; Full time

Job summary

Grenade is seeking an Operations Coordinator to enhance their logistics and customer service efforts. This role will support UK operations across sales and marketing, ensuring timely and accurate order fulfillment while developing innovative solutions to improve processes. Ideal candidates will possess strong organizational and problem-solving skills, with experience in FMCG operations and a solid understanding of the supply chain.

Qualifications

• Excellent organizational and multitasking skills with a keen attention to detail.
• Strong problem-solving skills and the ability to work under pressure.
• Solid understanding of import/export processes.

Responsibilities

• Coordinate the fulfilment process from order entry to delivery.
• Manage orders from B2C and B2B customers.
• Monitor the ERP alert inbox and resolve errors.

Skills

Organizational skills

Multitasking

Problem-solving

Communication

Analytical mindset

Education

Experience in FMCG operations

Tools

Microsoft Office Suite

Job description

Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong brand, distinctive products, and highly innovative approach, Grenade has made an explosive impact in the sports and active nutrition segments.

We are looking for an exceptional Operations Coordinator specializing in operations and customer services to play a pivotal role in our journey to create a global lifestyle brand. B2B customer service, logistics, transport, and everything in between. Get our delicious bars and drinks where they need tobe, whenthey needto be there.

JoiningGrenade’shigh-performingteam,duringthisexcitingperiodofgrowthandbrandexpansion,promises to offer a unique and motivating working environment, with highly rewarding opportunities for personal and professional development.

How you will contribute

• Provide UK Operations support to the Sales, Marketing and Finance teams within the business.
• Enter orders and coordinate the fulfilment process from order entry through to delivery.
• Book transport, process imports and exports, plan packing operations and manage customers.
• Analyze data and processes, develop creative solutions, and generate reports.
• Process orders from B2C and B2B customers.
• Manage orders coming via EDI, orders received via email as well as orders uploaded from customer portals.
• Manually create sales orders, warehouse shipments and transfer orders for both B2B and B2C customers.
• Ensure the orders are processed in timely manner and accurately following the customers specific requirements – SOP’s. Provide shipment documentation where required.
• Create SRO for any returns received back from customers.
• Complete customer set up documents.
• Run inventory reports and carry out checks between systems to ensure the stock levels are accurate at both ends.
• Manage inventory levels and arrange the stock transfers as required.
• Work closely with planning, warehouse/transport teams.
• Monitor the ERP alert inbox throughout the day and i nvestigate and resolve any errors received from ERP alert system.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Excellent organizational and multitasking skills with a keen attention to detail.

Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is essential.

Strong communication skills, with the ability to liaise confidently with internal and external stakeholders.

Practical understanding of the end-to-end supply chain process.

Solid understanding of import/export processes and compliance requirements.

Analytical mindset with a methodical approach and attention to detail.

Proactive problem solver, able to anticipate issues and implement effective solutions.

Experience in an FMCG operations environment is desirable.

Relocation Support Available?

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Job Type

RegularService Operations (Delivery)Global Business Services

Job Description

About Grenade

Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong brand, distinctive products, and highly innovative approach, Grenade has made an explosive impact in the sports and active nutrition segments.

We are looking for an exceptional Operations Coordinator specializing in operations and customer services to play a pivotal role in our journey to create a global lifestyle brand. B2B customer service, logistics, transport, and everything in between. Get our delicious bars and drinks where they need tobe, whenthey needto be there.

JoiningGrenade’shigh-performingteam,duringthisexcitingperiodofgrowthandbrandexpansion,promises to offer a unique and motivating working environment, with highly rewarding opportunities for personal and professional development.

How you will contribute

• Provide UK Operations support to the Sales, Marketing and Finance teams within the business.
• Enter orders and coordinate the fulfilment process from order entry through to delivery.
• Book transport, process imports and exports, plan packing operations and manage customers.
• Analyze data and processes, develop creative solutions, and generate reports.
• Process orders from B2C and B2B customers.
• Manage orders coming via EDI, orders received via email as well as orders uploaded from customer portals.
• Manually create sales orders, warehouse shipments and transfer orders for both B2B and B2C customers.
• Ensure the orders are processed in timely manner and accurately following the customers specific requirements – SOP’s. Provide shipment documentation where required.
• Create SRO for any returns received back from customers.
• Complete customer set up documents.
• Run inventory reports and carry out checks between systems to ensure the stock levels are accurate at both ends.
• Manage inventory levels and arrange the stock transfers as required.
• Work closely with planning, warehouse/transport teams.
• Monitor the ERP alert inbox throughout the day and i nvestigate and resolve any errors received from ERP alert system.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Excellent organizational and multitasking skills with a keen attention to detail.

• Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is essential.

• Strong communication skills, with the ability to liaise confidently with internal and external stakeholders.

• Practical understanding of the end-to-end supply chain process.

• Solid understanding of import/export processes and compliance requirements.

• Analytical mindset with a methodical approach and attention to detail.

• Proactive problem solver, able to anticipate issues and implement effective solutions.

• Experience in an FMCG operations environment is desirable.

Relocation Support Available?

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

RegularService Operations (Delivery)Global Business Services