Operations Coordinator – Chiswick Office

Knight Frank Group; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Knight Frank is seeking an Operations Coordinator to join our London Sales Chiswick Office. You will support colleagues, clients and senior stakeholders while helping to ensure the smooth running of daily operations.

The role requires strong organisational skills, attention to detail and excellent English. You will handle customer interactions, diary management, office supplies, GDPR compliance and assist with ISO controls.

Qualifications

• Prior experience in business support, administration or front of house.
• Excellent standard of English grammar and spelling.
• Flexible, adaptable and a cooperative attitude.

Responsibilities

• Deliver an exceptional internal and external customer experience by supporting the Department Head in initiatives and driving improvements across the journey.
• Answer inbound and outbound calls, welcome clients and manage external enquiries.
• Coordinate with clients and other service lines, ensuring professional communication.
• Accurately generate final invoices and credit notes; assist with expenses and staff timesheets.
• Maintain tidy, well-organised offices; manage supplies, IT hardware and safety checks.
• Prepare reports for management meetings and manage team diaries and Saturday rota.

Skills

Customer experience

Diary management

Administrative support

Communication skills

Office software

Tools

CRM system

MS Office

Job description

Knight Frank is seeking an Operations Coordinator to join our London Sales Chiswick Office. You will support colleagues, clients and senior stakeholders while helping to ensure the smooth running of daily operations.

The role requires strong organisational skills, attention to detail and excellent English. You will handle customer interactions, diary management, office supplies, GDPR compliance and assist with ISO controls.