Operations & Sales Support Coordinator

Knight Frank; Greater London; On-site; GBP 29,000 - 36,000; Full time

Job summary

Knight Frank is seeking an Operations Coordinator for our London Richmond Office. The role supports colleagues, clients and senior stakeholders to ensure smooth daily operations in a fast-paced environment.

Key duties include customer experience initiatives, sales administration, finance approvals, and office management with GDPR and ISO compliance considerations. Strong organisational skills and diary management are essential for success.

Qualifications

• Prior experience in a business support, administration or front of house role.
• Flexibility, adaptability and a co-operative attitude.
• Excellent organisational skills with strong attention to detail and effective diary management.
• Excellent standard of English grammar and spelling.

Responsibilities

• Deliver exceptional customer experience by supporting office leadership and stakeholders.
• Manage all administrative aspects of property journeys across multiple instructions using our CRM.
• Approve office contractor invoices and assist with expenses and timesheets.
• Maintain a tidy, safe, and well-organised office; manage supplies and IT equipment.
• Prepare reports, maintain attendance/holiday records, and manage team diaries.

Skills

Excellent organisational skills

Attention to detail

Diary management

English grammar and spelling

Team coordination

Tools

CRM system

Job description

Knight Frank is seeking an Operations Coordinator for our London Richmond Office. The role supports colleagues, clients and senior stakeholders to ensure smooth daily operations in a fast-paced environment.

Key duties include customer experience initiatives, sales administration, finance approvals, and office management with GDPR and ISO compliance considerations. Strong organisational skills and diary management are essential for success.