Operations Coordinator

Mitie Cleaning & Hygiene Services; Moira; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Pension & life insurance

Cycle to Work Scheme

Generous holiday allowance

Free on-site parking

Uniform provided

Employee Share Scheme

Flexible benefits platform

Virtual GP services

Full training and ongoing support

Job summary

Mitie Cleaning & Hygiene Services is seeking an OCC Coordinator based at Glenavy Business Park, Northern Ireland. The role supports planning and managing secure UK and international movements, coordinating crews, vehicles and operations in a fast-paced environment.

Join a team that values clear communication, organisation and calm under pressure. You’ll receive full training, a 42-hour week on a 4 on/4 off shift, and a benefits package including pension, life insurance, cycle-to-work and

Qualifications

• Strong communicator with good teamwork skills.
• Highly organised and adaptable.
• Calm under pressure and able to prioritise.
• Good UK geography knowledge or keen to learn.
• Attention to detail and proactive mindset.

Responsibilities

• Plan and manage daily routes and schedules.
• Handle urgent, time‑critical requests.
• Allocate vehicles and staff efficiently.
• Communicate with crews, internal teams, and partner organisations.
• Monitor real‑time operations and vehicle locations.
• Record updates accurately using in‑house systems.
• Support the wider OCC team to ensure smooth, safe delivery of services.

Skills

Strong communicator

Highly organised

Calm under pressure

Geography knowledge

Attention to detail

Proactive mindset

IT systems

Tools

IT systems

Job description

Better places, thriving communities.

Operations Control Centre (OCC) - Glenavy Business Park, Northern Ireland, BT67 0LT (Junction 9 just off the M1)

Less than 20 minutes from Portadown, Lurgan & Lisburn

Full-time | 4 on 4 off (2 days, 2 nights)

Salary: £32,393 (OT also available)

All applications welcome with full training provided.

About The Role

Looking for a role where your coordination skills genuinely matter?

Better places, thriving communities.

Operations Control Centre (OCC) - Glenavy Business Park, Northern Ireland, BT67 0LT (Junction 9 just off the M1)

Less than 20 minutes from Portadown, Lurgan & Lisburn

Full-time | 4 on 4 off (2 days, 2 nights)

Salary: £32,393 (OT also available)

All applications welcome with full training provided.

About The Role

Looking for a role where your coordination skills genuinely matter? Join our Operations Control Centre, working in partnership with the Home Office. As an OCC Coordinator, you'll help plan and manage secure UK and international movements, keeping people, crews, and operations running safely and smoothly. This is a fast‑paced, problem‑solving role where every shift is different. If you're organised, calm under pressure, and enjoy working in a team, this could be the ideal next step in your career.

Key Responsibilities

• Plan and manage daily routes and schedules


• Handle urgent, time‑critical requests


• Allocate vehicles and staff efficiently


• Communicate with crews, internal teams, and partner organisations


• Monitor real‑time operations and vehicle locations


• Record updates accurately using in‑house systems


• Support the wider OCC team to ensure smooth, safe delivery of services

What We’re Looking For

• Strong communicator with good teamwork skills


• Highly organised and adaptable


• Confident using IT systems (full training provided)


• Good UK geography knowledge (or keen to learn)


• Calm under pressure and able to prioritise


• Attention to detail and proactive mindset


• Must be eligible for Home Office Security Clearance

What We Offer

• Competitive salary


• 42‑hour week on a 4 on / 4 off shift pattern (2 days, 2 nights)


• Pension & life insurance


• Cycle to Work Scheme


• Generous holiday allowance


• Free on‑site parking


• Uniform provided


• Employee Share Scheme


• Flexible benefits platform


• Virtual GP services


• Full training and ongoing support provided


• Modern, newly built office with great facilities

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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