Operations Coordinator

TN United Kingdom; Leeds; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic organization at the forefront of financial services, where you will play a pivotal role as an Operations Coordinator. This position focuses on governance and compliance coordination while supporting light project management initiatives. You will ensure that operations meet regulatory standards and help streamline processes for enhanced efficiency. In this collaborative environment, you will have the opportunity to engage with diverse stakeholders and contribute to strategic initiatives that drive the business forward. If you are passionate about operational excellence and compliance, this is the perfect opportunity for you.

Benefits

Discretionary company bonus

Company pension up to 7% matched

15% colleague discount

Free access to wellbeing services

Excellent parental leave policies

Qualifications

• Proven experience in governance, compliance, or operational coordination.
• Strong organizational skills with attention to detail.

Responsibilities

• Collaborate with teams to maintain governance and compliance frameworks.
• Act as a central point for compliance-related requirements.

Skills

Governance Coordination

Compliance Management

Operational Coordination

Project Management

Microsoft Office Suite

Communication Skills

Analytical Skills

Tools

Trello

Asana

Monday.com

Job description

Social network you want to login/join with:

Location: Leeds – Hybrid working (FT – 3 days a week in Home Office)

Department: Asda Money, Mobile and Gift Card Business Unit

Reports To: Asda Money, Mobile and Gift Card Operations Manager

About Us: We are a dynamic organization at the forefront of financial services, mobile networks, handsets, and gift cards. Committed to excellence and integrity, we aim to deliver exceptional value while maintaining the highest standards of governance and compliance.

Role Overview: We are looking for an organized and proactive Operations Coordinator to focus on governance and compliance coordination, with additional responsibilities in light project management. This role is essential in ensuring that our operations meet regulatory and business standards while supporting strategic initiatives.

Key Responsibilities:

• Governance and Compliance Coordination: Collaborate with internal teams to maintain and enforce governance and compliance frameworks.Assist in the development, updating, and dissemination of policies and procedures.Monitor compliance activities to ensure adherence to regulatory requirements.Follow-up and Support the wider Team on Governance and Compliance requirements to ensure that the Money and Mobile Business Unit remains compliant and our Business Unit Director is informed of and has signed off on Risk Management and Change Controls.Support internal audits by coordinating data collection and documentation.
• Operational Coordination: Act as a central point of coordination for compliance-related requirements, reporting and facilitation.Liaise between departments to ensure smooth communication and alignment on governance initiatives.Maintain accurate records and reporting for governance and compliance metrics.
• Project Management Support: Assist in the planning and execution of light-touch projects, ensuring objectives and deadlines are met.Prepare project documentation, agendas, and progress updates for stakeholders.Coordinate tasks, track milestones, and flag potential issues.Risk and Issues Logs at a Business Unit Level and a Head of Level
• Continuous Improvement: Identify opportunities for streamlining governance and compliance processes.Collaborate with teams to implement best practices and enhance operational efficiency.

Qualifications and Skills:

• Proven experience in governance, compliance, or operational coordination, ideally within financial services or telecommunications.
• Strong organizational skills with attention to detail.
• Effective communication and interpersonal abilities to engage with diverse stakeholders.
• Proficiency in Microsoft Office Suite and project management tools (e.g., Trello, Asana, or Monday.com).
• Ability to multitask and prioritize in a fast-paced environment.
• Analytical skills to monitor metrics and identify areas for improvement.

Who you will work with:

• Operations and Customer Service Teams
• Compliance and Risk Teams
• Third-party providers

What We Offer:

• Competitive salary and benefits package.
• A supportive, collaborative, and growth-oriented workplace.
• Opportunities for professional development and career advancement.

If you are passionate about governance, compliance, and operational excellence, we would love to hear from you. Apply today and be a part of our innovative team!

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices.Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount in store and online
• Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves