Operations Controller - Location - Dartford

Harsco Rail; Dartford; On-site; GBP 28,000 - 38,000; Full time

Job summary

Harsco Rail in the United Kingdom is seeking a vigilant Operations Controller to monitor the OTM fleet and staff, ensuring safe, compliant operations and adherence to company policies.

The role demands strong IT skills, Excel and Word proficiency, and practical railway experience, with the ability to communicate safety-critical information, maintain records, and coordinate shift resources.

Qualifications

• IT literacy including knowledge of Microsoft systems & other databases.
• Proficient in Excel & Word.
• Safety Critical Communication Experience.
• Railway Experience.

Responsibilities

• Communicate safety critical information as required.
• Monitor OTM and staff movements/hours in accordance with company policies and procedures.
• Ensure OTMs are resourced as necessary within your remit of control.
• OTM shift reports are collated on a daily basis and sent to relevant parties.
• Reporting any areas of concern to the relevant managers e.g. OTM faults, crew issues, resources.

Skills

IT literacy

Excel & Word

Safety critical communication

Railway experience

Tools

Excel

Word

Job description

Job Description

JOB PURPOSE

To monitor and support the safe operation of the OTM (train) fleet/staff, supporting all areas of the operations department and maximising contractual obligations.

KEY RESULT AREAS

• Problem Solving
• 5S score for area of responsibility
• Accuracy and quality of documentation
• Attention to Detail
• Safety Communication

Qualifications

Qualifications & Managerial Experience

• IT literate including knowledge of Microsoft systems & other databases
• Proficient in Excel & Word
• Safety Critical Communication Experience
• Railway Experience

Technical Skills

• IT literate including knowledge of Microsoft systems & other databases
• Proficient in Excel & Word

Behaviours

• High attention to detail
• Ability to use & follow reference information
• Written & verbal communication skills
• Able to work on own initiative
• Highly motivated
• Fire Safety
• Emergency First Aid
• Rule book Module awareness
• Supervisory experience

Additional Information

RESPONSIBILITIES & DUTIES

• Communicate safety critical information as required
• Monitor OTM and staff movements/hours in accordance with company policies and procedures
• Ensure OTMs are resourced as necessary within your remit of control
• OTM shift reports are collated on a daily basis and sent to relevant parties.
• Reporting any areas of concern to the relevant managers e.g. OTM Faults, crew issues, resources etc.
• Issue safety briefings as required
• Order and organise resources when required (incl. fuel and water etc.)
• Carry out any short-term planning and arrange VSTP movements
• To be available for work as per roster including night shifts, weekends and on call
• Annual Leave subject to roster pattern
• Adhere to operational policies and procedures
• Deal with safety of the line and operational incidents as required
• To ensure all records & databases are accurate & maintained daily
• Gain and maintain controller’s competence standards

HEALTH, SAFETY & ENVIRONMENTAL RESPONSIBILITIES

• Take responsibility for the health and safety of yourself, colleagues and other persons who may be affected by your acts and omissions at work.
• Contribute to the delivery of company occupational health and welfare, safety and environmental improvement plans.
• Only undertake work for which you have been trained and (if required) certificated competent.
• To comply with Risk Assessments, method statements and safe systems of work.
• Maintain and utilise all PPE provided by the employer
• Co-operate with your employer on health, safety and environment.
• Make safe any unsafe conditions where practicable.
• Inform your line manager, supervisor or health and safety representative if you think the work is unsafe.
• Report all accidents, incidents and near misses.

Harsco is committed to diversity and inclusivity in the workplace, ensuring equal opportunities for all employees and applicants.