Operations & Compliance Administrator

Ward Security; Chatham; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Uniform

SIA Licensing savings scheme

Cycle to Work

Pension and Life Assurance

Job summary

Ward Security is seeking a meticulous Junior Administrator (Uniform and Compliance Administrator) to join the Central Hub in Chatham. You will provide frontline admin and telephone support, manage contracts, and coordinate uniforms for sites and officers, ensuring timely, accurate information and smooth operations.

You will work a 37.5-hour week, Monday to Friday, in a fast-paced environment with varied tasks, joining a team focused on compliance, finance, supplier management and operational

Qualifications

• Excellent verbal and written communication skills.
• Good numerical skills and an understanding of basic financial processes.
• Strong customer service skills and a professional approach.
• Excellent organisation and time-management skills.
• The ability to multitask and manage competing priorities.
• Good attention to detail and an analytical, methodical approach to problem-solving.
• The confidence to build positive working relationships with colleagues, clients and suppliers.
• The ability to work under pressure and meet deadlines.
• A positive “can-do” attitude and the confidence to challenge processes when you see an opportunity to improve them.

Responsibilities

• Providing accurate and professional administrative and telephone support to our sites and operational teams.
• Maintaining and updating company systems to ensure information and contract details are accurate and up to date.
• Coordinating uniform orders and ensuring officers and sites have everything they need to deliver an excellent service.
• Allocating uniform to employees and keeping accurate records across your designated portfolio.
• Liaising with suppliers and clients to ensure uniform requirements are delivered effectively.
• Supporting client meetings and discussions around uniform provision.
• Ensuring compliance documentation is maintained accurately and in line with company processes.
• Supporting the management of Purchase Orders and invoices, ensuring deadlines are met.
• Supporting monthly supplier KPI reviews and helping identify opportunities for improvement.
• Maintaining excellent administrative housekeeping and ensuring company assets and records are properly managed.
• Looking for ways to make processes more efficient, effective and streamlined.
• Supporting wider operational projects and taking on additional responsibilities when required.

Skills

Verbal communication

Written communication

Numerical skills

Customer service

Organisation

Time management

Multitasking

Attention to detail

Problem solving

Relationship building

Job description

Ward Security is seeking a meticulous Junior Administrator (Uniform and Compliance Administrator) to join the Central Hub in Chatham. You will provide frontline admin and telephone support, manage contracts, and coordinate uniforms for sites and officers, ensuring timely, accurate information and smooth operations.

You will work a 37.5-hour week, Monday to Friday, in a fast-paced environment with varied tasks, joining a team focused on compliance, finance, supplier management and operational