Junior Administrator

Ward Security; Chatham; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Uniform

SIA Licensing savings scheme

Cycle to Work

Pension and Life Assurance

Job summary

Ward Security is seeking a meticulous Junior Administrator (Uniform and Compliance Administrator) to join the Central Hub in Chatham. You will provide frontline admin and telephone support, manage contracts, and coordinate uniforms for sites and officers, ensuring timely, accurate information and smooth operations.

You will work a 37.5-hour week, Monday to Friday, in a fast-paced environment with varied tasks, joining a team focused on compliance, finance, supplier management and operational

Qualifications

• Excellent verbal and written communication skills.
• Good numerical skills and an understanding of basic financial processes.
• Strong customer service skills and a professional approach.
• Excellent organisation and time-management skills.
• The ability to multitask and manage competing priorities.
• Good attention to detail and an analytical, methodical approach to problem-solving.
• The confidence to build positive working relationships with colleagues, clients and suppliers.
• The ability to work under pressure and meet deadlines.
• A positive “can-do” attitude and the confidence to challenge processes when you see an opportunity to improve them.

Responsibilities

• Providing accurate and professional administrative and telephone support to our sites and operational teams.
• Maintaining and updating company systems to ensure information and contract details are accurate and up to date.
• Coordinating uniform orders and ensuring officers and sites have everything they need to deliver an excellent service.
• Allocating uniform to employees and keeping accurate records across your designated portfolio.
• Liaising with suppliers and clients to ensure uniform requirements are delivered effectively.
• Supporting client meetings and discussions around uniform provision.
• Ensuring compliance documentation is maintained accurately and in line with company processes.
• Supporting the management of Purchase Orders and invoices, ensuring deadlines are met.
• Supporting monthly supplier KPI reviews and helping identify opportunities for improvement.
• Maintaining excellent administrative housekeeping and ensuring company assets and records are properly managed.
• Looking for ways to make processes more efficient, effective and streamlined.
• Supporting wider operational projects and taking on additional responsibilities when required.

Skills

Verbal communication

Written communication

Numerical skills

Customer service

Organisation

Time management

Multitasking

Attention to detail

Problem solving

Relationship building

Job description

Are you organised, proactive and great at keeping things running smoothly?

Are you naturally organised, detail-focused and someone who enjoys making sure everything runs smoothly behind the scenes?

We’re looking for a Junior Administrator (known internally as Uniform and Compliance Administrator) to join our Central Hub team. This is a fantastic opportunity for someone who wants to develop their career within operations, administration and compliance, while working in a fast-paced environment where no two days are quite the same.

Location: Ward Security HQ, Chatham Dockard

House: Monday - Friday 37.5 hours per week

What will you be doing?

You’ll play an important role in supporting our operational teams, sites and officers, helping to make sure everything runs efficiently behind the scenes.

Your responsibilities will include:

• Providing accurate and professional administrative and telephone support to our sites and operational teams.
• Managing and maintaining company systems to ensure information and contract details are accurate and up to date.
• Coordinating uniform orders, ensuring officers and sites have everything they need to deliver an excellent service.
• Allocating uniform to employees and keeping accurate records across your designated portfolio.
• Liaising with suppliers and clients to ensure uniform requirements are delivered effectively.
• Supporting client meetings and discussions around uniform provision.
• Ensuring compliance documentation is maintained accurately and in line with company processes.
• Supporting the management of Purchase Orders and invoices, ensuring deadlines are met and information is accurate.
• Supporting monthly supplier KPI reviews and helping identify opportunities for improvement.
• Maintaining excellent administrative housekeeping and ensuring company assets and records are properly managed.
• Looking for ways to make processes more efficient, effective and streamlined.
• Supporting wider operational projects and taking on additional responsibilities when required.

What are we looking for?

We’re looking for someone with the right attitude, willingness to learn and strong organisational skills.

You’ll ideally have:

• Excellent verbal and written communication skills.
• Good numerical skills and an understanding of basic financial processes.
• Strong customer service skills and a professional approach.
• Excellent organisation and time-management skills.
• The ability to multitask and manage competing priorities.
• Good attention to detail and an analytical, methodical approach to problem-solving.
• The confidence to build positive working relationships with colleagues, clients and suppliers.
• The ability to work under pressure and meet deadlines.
• A positive “can-do” attitude and the confidence to challenge processes when you see an opportunity to improve them.

This is more than just an administration role. You’ll become an important part of our Central Hub Operations Support team, gaining valuable experience across administration, compliance, finance, customer service, supplier management and operational support.

You’ll have the opportunity to develop your skills, take ownership of your responsibilities and make a genuine difference to the day-to-day operation of our business.

If you’re organised, reliable, commercially aware and ready to take the next step in your career, we’d love to hear from you.

Who We Are:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.

Why Work For Us?

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.