Operations & Communications Analyst

M&G; City of Westminster; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Pension up to 18%

Share Save Plan/Share Incentive Plan

38 days annual leave

Parental leave policy

Private Health cover

Job summary

M&G is seeking an Operations Analyst to join the Business Management & Finance team. The role focuses on internal communications, people initiatives and operational coordination across Asset Management Technology and the wider business.

You will organise activities, produce clear materials and maintain plans with timely progress updates. You will support leadership, coordinate meetings, and drive defined workstreams while seeking practical improvements to processes and ways of working.

Qualifications

• Experience producing clear and accurate materials such as presentations, emails, updates, meeting papers or briefing notes.
• Ability to manage several activities, deadlines and stakeholders simultaneously.
• Experience supporting meetings, events, projects, communications or colleague engagement activities.
• Proactive with the confidence to use initiative and escalate when needed.

Responsibilities

• Support planning and delivery of internal team communications across channels.
• Coordinate communications from Asset Management Technology to the wider business.
• Draft and produce high-quality materials, including updates, briefing notes and content for collaboration channels.
• Maintain communication and activity plans with contributors to keep delivery on track.
• Support colleague engagement initiatives, wellbeing, learning and the working environment.
• Organise team events, engagement sessions and workshops, including logistics and follow-up actions.
• Provide logistical support to leadership team: coordinating meetings, agendas and materials, capturing decisions and actions.

Skills

Strong written and verbal comms

Organisational & coordination

Proactive & initiative

Stakeholder engagement

AI/automation interest

Collaborative working style

Tools

PowerPoint

Excel

Outlook

Teams

SharePoint

Job description

M&G is seeking an Operations Analyst to join the Business Management & Finance team. The role focuses on internal communications, people initiatives and operational coordination across Asset Management Technology and the wider business.

You will organise activities, produce clear materials and maintain plans with timely progress updates. You will support leadership, coordinate meetings, and drive defined workstreams while seeking practical improvements to processes and ways of working.